Issue:
You updated Windows 10 (or updates were run) and when going to plot to certain devices it either fails to plot or causes a fatal error to occur in your AutoCAD based Software
Causes:
This problem is caused by a specific Microsoft update, namely KB4560960, which causes issues with older PCL5 drivers. You can confirm the behavior (if the software fatal errors) by checking the Event Viewer => Custom Views => Administrative Events and you will see acad.exe failing with gdi32full.dll
Right mouse click on This PC and select Manage:
Then expand out Event Viewer, then expand out Custom Views, then click on Administrative Events and wait for the list to populate:
I generally sort by Source (by clicking on the heading and look for Application Error that's recent and click on each one until you see an acad.exe failing on gdi32full.dll
Solution:
Currently the fix is to go into Control Panel => Programs and Features. Then select View Installed Updates and look for KB4560960 and uninstall it, reboot and then retest. If you have a newer driver for that plotter (that’s PCL6 based), you can try that, but generally this occurs on older models that no longer have any driver updates, so I generally recommend removing the Microsoft Update.
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