Ryan Wunderlich

Sr. Technical Support Specialist<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

  • What’s New in AutoCAD 2023 with Ryan Wunderlich59:18

    What’s New in AutoCAD 2023 with Ryan Wunderlich

    See what's new in AutoCAD 2023.

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  • Possible solution to fix corrupted Gravity Network Solids

    Possible solution to fix corrupted Gravity Network Solids

    You have a Civil 3D drawing that the Structures in Profiles, Sections or Model have all disappeared, and cannot be redrawn.

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  • Add-A-Plotter or Add-A-Plot Style invalid link

    Add-A-Plotter or Add-A-Plot Style invalid link

    This problem is usually a very simple issue. Those invalid shortcuts are pointing to a location that no longer exists.

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  • Loading Linetypes throws an error

    Loading Linetypes throws an error

    Now, if it happens in all drawings, then you are missing a SHX (typically ltypeshp.shx) or you are missing a path to that SHX file.

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  • Laggy or choppy behavior in AutoCAD with large amounts of Text (TTF)

    Laggy or choppy behavior in AutoCAD with large amounts of Text (TTF)

    In AutoCAD or AutoCAD-based products, you have significant performance issues on layouts or areas of the screen that contain large amounts of text

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  • Online Custom Install Installing Incorrect Versions of Software

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  • AutoCAD efficiency Tools and Best Practices with Ryan Wunderlich56:14

    AutoCAD efficiency Tools and Best Practices with Ryan Wunderlich

    AutoCAD expert Ryan Wunderlich shares AutoCAD tools to help you achieve your 2022 objectives.

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  • Shift to Deselect Objects Doesn't Work

    Shift to Deselect Objects Doesn't Work

    You have selected multiple objects and when trying to use the Shift key to deselect objects, it fails to deselect any objects, and you have Raster Design installed or are using Map 3D or Civil 3D.

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  • Alignments with No Tangents Have Gaps in Offset Existing Ground Profiles

    Alignments with No Tangents Have Gaps in Offset Existing Ground Profiles

    You have an alignment with no curves and it entirely build with line segments.

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  • Viewports Not Plotting Correctly When Created from PLINE With A Width or With Multiple Vertices

    Viewports Not Plotting Correctly When Created from PLINE With A Width or With Multiple Vertices

    This problem can be caused by a few things, namely how the viewport was created and if it was generated from a Polyline, if there are vertices stacked on one another.

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  • Plotting PDF's Can Sometimes Show A Jog in The Geometry

    Plotting PDF's Can Sometimes Show A Jog in The Geometry

    This is a defect that Autodesk is aware of and is logged as defect ACD-14045 with the development team. Here are your options.

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  • Error 20 Occurs When Installing AutoCAD-based 2022 software

    Error 20 Occurs When Installing AutoCAD-based 2022 software

    When attempting to install any AutoCAD-based software you get the following error: Error 20 at 1 -2% when installing AutoCAD based 2022 software. This is usually caused by a DirectX component failing.

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  • Unable to Execute the Tool When Clicking on a Tool Palette in Civil 3D

    Unable to Execute the Tool When Clicking on a Tool Palette in Civil 3D

    You install or run Civil 3D and get this error when clicking on a tool in the tool palette (typically subassemblies): Unable to execute the tool

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  • Attaching a PDF fails with an Error Message

    Attaching a PDF fails with an Error Message

    This problem is generally caused by an issue with an underlying set of programming or or the AutoCAD settings have become corrupted. Here's what you need to know.

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  • DGN Attach or Import fails  with message cannot find DLL

    DGN Attach or Import fails with message cannot find DLL

    This problem is generally caused by an issue with an underlying set of programming or the AutoCAD settings have become corrupted. Here's what to do.

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  • What to Select when Migrating Settings

    What to Select when Migrating Settings

    It’s important to know what you should migrate and what you should not when setting up your AutoCAD or AutoCAD-based software.

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  • Data Shortcuts pointing to Autosave file (Civil 3D 2020-2022)

    Data Shortcuts pointing to Autosave file (Civil 3D 2020-2022)

    You create Data shortcuts in Civil 3D 2020, 2021, or 2022 from a file, and after the Autosave triggers, any new data shortcuts point to the AutoSave file and are broken upon save. Here's what to do.

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  • Autodesk Desktop App Crash on launch or Login with a CER (Crash Error Report)

    Autodesk Desktop App Crash on launch or Login with a CER (Crash Error Report)

    Each time you reboot and log into your PC or you attempt to run the Autodesk Desktop App, it crashes and opens a Crash Error Report to send to Autodesk. Here's what to do next.

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  • Feature lines or Alignments appear broken and/or grips are not in the correct place

    Feature lines or Alignments appear broken and/or grips are not in the correct place

    This problem can manifest itself when using multiple viewports in Modelspace or can occur when your project is far away from 0,0.

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  • AutoCAD Tips and Tricks with Ryan Wunderlich1:02:59

    AutoCAD Tips and Tricks with Ryan Wunderlich

    If you want to learn about linetype scales or linking to Excel, check out this on-demand webcast.

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