Ryan Wunderlich

Sr. Technical Support Specialist<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

  • OLE Image Shifts When Plotting

    OLE Image Shifts When Plotting

    This is a known issue that can occur in some drawings and has no permanent solution, but there is a work-around.

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  • Graphics Issues in AutoCAD-Based Products

    Graphics Issues in AutoCAD-Based Products

    You have slow behaviors when panning or zooming in AutoCAD-based 2022 and newer products.  Viewports in a layout tab will lose linework when zooming or panning, requiring regens to make visible again.

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  • Add Classic menubar pulldowns to ACA or MEP

    Add Classic menubar pulldowns to ACA or MEP

    You want the Classic Menubar in either AutoCAD Architecture or AutoCAD MEP and only see Express when you set MENUBAR = 1

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  • Active Trial Prevents Token Flex from Working

    Active Trial Prevents Token Flex from Working

    You are testing a product and have an active trial for that product that has not expired.  You choose to buy tokens and cannot activate the product using tokens.

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  • Infraworks Models Won't Open from Cloud Drives

    Infraworks Models Won't Open from Cloud Drives

    Infraworks models stored on cloud drives (like Sharepoint, One Drive, etc.) will not open when launched from Infraworks.

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  • Explore AutoCAD's evolution and top features53:53

    Explore AutoCAD's evolution and top features

    Ryan Wunderlich takes you through the evolution of AutoCAD and the most popular features and tools in the platform. Highlights included eTransmit's Windows 11 compatibility and AutoCAD 2024 features

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  • Configuration File May Be Locked by Another Process or Have Been Set Read Only

    Configuration File May Be Locked by Another Process or Have Been Set Read Only

    This problem can be caused by a few different things, but usually it’s a permissions issue of some kind

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  • How to Turn Off Activity Insights in Autodesk 2024 Products

    How to Turn Off Activity Insights in Autodesk 2024 Products

    The best way to disable this function is to rename the folder where the EXE files that monitor the activity are stored.

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  • Alignment Station Equations Causing Incorrect Values In Labels

    Alignment Station Equations Causing Incorrect Values In Labels

    This is a defect that was introduced with the 2022.1.3 Update for Civil 3D and was only corrected in Civil 3D 2024

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  • Character limit in Windows vs Autodesk

    Character limit in Windows vs Autodesk

    You cannot open items or reference them in a very deep path in a folder, or when attempting to XREF a file form a deep folder path, you get the notification that path is too long

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  • How to Add Custom North Arrow to Map 3D or Civil 3D

    How to Add Custom North Arrow to Map 3D or Civil 3D

    This is a fairly easy issue to fix. Here's what you need to know, and do.

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  • AutoCAD LIVE with Ryan Wunderlich - July 20th 20231:02:54

    AutoCAD LIVE with Ryan Wunderlich - July 20th 2023

    IMAGINiT AutoCAD expert Ryan Wunderlich covered some basic tips within AutoCAD, and participants had the opportunity to ask him anything related to AutoCAD and AutoCAD LT. Ryan kicked off the session

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  • Publishing layouts are smaller than sheet size

    Publishing layouts are smaller than sheet size

    You publish to PDF (either via command line or via the Sheet Set Manager) and the layouts plotter are smaller than the paper size.  Plotting individual sheets results in correct layout to paper size.

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  • Civil 3D Command Line Not Working for Typed Commands

    Civil 3D Command Line Not Working for Typed Commands

    Command typed into the command line of the active window do not appear when two or more drawings are open at the same time in Civil 3D.

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  • Infraworks importing Revit model fails to show geometry

    Infraworks importing Revit model fails to show geometry

    When I see this occur, it usually because you are using the local Navisworks importer and do not have Revit installed, only Navisworks Manage

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  • How to correctly locate a Revit model in Infraworks

    How to correctly locate a Revit model in Infraworks

    There are a few steps involved, but the process is fairly straight forward.

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  • Install Versus Deployment Folder Behavior Change

    Install Versus Deployment Folder Behavior Change

    Starting with the introduction of the Custom Deployment / Custom Install options in your Autodesk Account there is a behavior change with specific user profile folders.

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  • What’s New in AutoCAD 20241:00:34

    What’s New in AutoCAD 2024

    Take a tour of the new and enhanced features in Autodesk AutoCAD 2024. New features: • Activity Insights • Smart Blocks: Placement • Smart Blocks: Replacement Enhancements: • Markup Assist • Trace

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  • Sheet Set in the Web not Honoring Plot Styles

    Sheet Set in the Web not Honoring Plot Styles

    You are using the Sheet Set manager in the Web (BIM 360 or Autodesk Construction Cloud) and when you Publish to PDF, it is not honoring the CTB or STB styles you have set.

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  • Civil 3D Labels in XREFs have Incorrect Linetype Displayed

    Civil 3D Labels in XREFs have Incorrect Linetype Displayed

    You are in Civil 3D and have brought in an XREF with Civil 3D Labels and they are showing an incorrect linetype. Here's what you need to know and do.

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