Ryan Wunderlich

Support Team Manager - AEC Team<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

  • Strange characters showing up in text in AutoCAD-based 2025 Products

    Strange characters showing up in text in AutoCAD-based 2025 Products

    This problem is specific to having either having “%%” codes that are not recognized or other possible text issues where the character(s) are either not correct or not readable by AutoCAD.

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  • Custom Icon Using ARG In Civil 3D Not Holding All Changed Paths

    Custom Icon Using ARG In Civil 3D Not Holding All Changed Paths

    You have a custom icon and a custom profile (ARG file) for that icon and when you launch Civil 3D form that icon, you are missing the changed paths.

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  • Sheet Set in Cloud Publishing PDFs with Layer Data

    Sheet Set in Cloud Publishing PDFs with Layer Data

    You are publishing Sheet Sets in the cloud to PDF and the PDF’s all contain layer information, bookmarks, and/or hyperlinks and you don’t want those options or want to control that.

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  • Defect in Civil 3D 2025 and Offset Sampling for Profiles

    Defect in Civil 3D 2025 and Offset Sampling for Profiles

    When running Profiles and setting offset values (to sample the surface to the left or right), the offsets may not sample correctly.

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  • 5 Pro Tips to Boost Your AutoCAD Efficiency59:25

    5 Pro Tips to Boost Your AutoCAD Efficiency

    In this session, Ryan covers the top 5 ways to enhance your AutoCAD experience.

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  • Force Data Reference Updates

    Force Data Reference Updates

    If the behavior continues after the forced synchronization, I do recommend attempting to clean the drawings of any possible data that could be triggering it

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  • How to Change Sheet Set Manager Hover Details

    How to Change Sheet Set Manager Hover Details

    You are working in a Sheet Set and the Hover details are not complete, or you’d like to change what is displayed.

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  • How to Fix Viewports on Top of Each Other

    How to Fix Viewports on Top of Each Other

    You have multiple viewports in a layout tab and some of them overlap others so you cannot seem to get to the correct viewport.

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  • Infraworks Model Gives Invalid Coordinate System in Civil 3D

    Infraworks Model Gives Invalid Coordinate System in Civil 3D

    You have started a new drawing and used the Edit Drawing settings to apply a coordinate zone to the drawing. You go to Insert an Infraworks Model and you get an error.

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  • What to Delete Before Exporting AutoCAD Settings

    What to Delete Before Exporting AutoCAD Settings

    This explains which folders to empty before exporting

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  • AutoCAD and Beyond: Expert Insights on When to Transition16:04

    AutoCAD and Beyond: Expert Insights on When to Transition

    Discover which CAD product suits your needs and when to transition to specialized Autodesk tools to enhance your design capabilities and streamline workflows.

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  • Civil 3D: Create Pipe Network Via Object Not Showing Flow Arrow

    Civil 3D: Create Pipe Network Via Object Not Showing Flow Arrow

    You are in Model Space and are attempting to Create Pipe Network from Object and the Flow Arrow for the direction of the network is not showing. Here's what you need to know and do to fix the issue.

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  • How to Clear Event Viewer Logs

    How to Clear Event Viewer Logs

    In the process of troubleshooting an issue, you end up in the Windows Event Viewer and have a large number of events, making it hard to sort and determine what has occurred.

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  • AutoCAD: Tolerance symbols showing letters instead of symbols

    AutoCAD: Tolerance symbols showing letters instead of symbols

    You are using Dimensions with tolerances enabled and on a specific machine, these are shown as letters and do not display the correct tolerance symbols.

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  • AutoCAD: XREF bringing in incorrect drawings

    AutoCAD: XREF bringing in incorrect drawings

    When brining in an External Reference (XREF) that has Attached XREFs, you select a drawing, but the attached XREF that is brought in is not the correct drawing.

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  • Open in SSA not available in Civil 3D 2025

    Open in SSA not available in Civil 3D 2025

    You are looking for the Edit in Storm and Sanitary Analysis button in Civil 3D 2025 and it’s not there.  In addition, the command EditinSSA doesn’t work.

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  • Connected Map 3D Data not Geolocating Correctly

    Connected Map 3D Data not Geolocating Correctly

    You are connecting to a data source using the Map Task Pane and the imported geometry is not correctly geolocated.

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  • Slow Behaviors with New Servers

    Slow Behaviors with New Servers

    Your company upgraded to new servers and suddenly you have performance issues opening, saving, and general performance issues with custom profiles.

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  • Text shows incorrectly after opening a drawing

    Text shows incorrectly after opening a drawing

    You open an AutoCAD Drawing and the Text object(s) display incorrectly or show the wrong font

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  • How to add fonts to AutoCAD-based products

    How to add fonts to AutoCAD-based products

    You have Custom fonts used in your drawings and you don’t have them available for use in your AutoCAD version.

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