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  • Civil 3D Surface Not Updating After Adding New Data

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  • Civil 3D Labels Displaying "Label Contains Broken Reference"

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  • Unhandled Access Violation Reading 0xxxxxx. Often occurs with pressure networks.

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  • Additional Coordinate Systems Not Working in MAPTRACKS Coordinate Tracker

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  • Civil 3D Files Locking Up and Crashing During Save on Panzura

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  • Fixing Civil 3D Labels That Randomly Move or Disappear

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  • Autodesk Error: The required component Autodesk RealDWG Shared is missing or improperly installed.

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  • Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

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  • Revit 2027: Installs approximately 30% and then fails and rolls back

    Revit 2027: Installs approximately 30% and then fails and rolls back

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  • How to check what products are registered with the Autodesk Licensing Service

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  • Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]

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  • The newest version of Revit is not available for download in the Autodesk Portal

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  • How to silently install Autodesk Products updates

    How to silently install Autodesk Products updates

    To install Autodesk updates silently, use the -q switch.

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  • Plant 3D Report Creator Sorting issue

    Plant 3D Report Creator Sorting issue

    When using Report Creator to preview pipe runs with the 3D Parts template, the report groups all pipes and fittings together under each Short Description category.

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  •  Line Weights when creating Revit Title Blocks

    Line Weights when creating Revit Title Blocks

    When creating a custom border and title block in Revit, you may notice that the list of available line styles—and their assigned line weights—does not include a weight heavy enough

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  • Vault Thin Client Logs Users Out After a Short Time

    Vault Thin Client Logs Users Out After a Short Time

    Clients are being logged out of Vault Thin Client after a short time or after briefly navigating the Vault. In some cases it may take as long as 5 minutes or more

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  • Architecture: Where are the acad.ctb and acad.stb Plot Styles?

    Architecture: Where are the acad.ctb and acad.stb Plot Styles?

    The acad.cfb and acad.stb files are for the core installation of AutoCAD.

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  • Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Although there are other fixes for this issue. We have found recently Visual C++ 2012 forward have been corrupted.

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  • AutoCAD 2027: When double clicking a DWG AutoCAD no longer respects the last version opened

    AutoCAD 2027: When double clicking a DWG AutoCAD no longer respects the last version opened

    This happens even when AClauncher.exe is selected as the default application. Although Autodesk does not officially support double clicking a dwg to open the file.

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  • Metadata update error: ReflectionTypeLoadException

    Metadata update error: ReflectionTypeLoadException

    An error stating “FirstChanceExcept: ReflectionTypeLoadException:Unable to load one or more of the requested types” appears when using the Metadata Update tool from the Utilities for Vault Server

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