Technical Support Blog

How to set the AutoCAD Electrical SQL Timeout System Variable

How to silently install the Autodesk Desktop Connector

You have Plot/Publish in background enabled and you are receiving Dialog Box Warnings that cannot be seen. Here's what you need to do.

Installation of an Autodesk product fails and when checking the ODIS install.log, you find an error 1622.

Moving data from Revit into Autodesk Fabrication MEP

Warning: Failure gathering references. The referenced file(s) may have been deleted or you may not have read permissions. Here's what you need to know.

If you need to set the desktop icon to open the Autodesk product as an admin every time, here's what to do.

Create a FLEXLM_TIMEOUT variable to increase the maximum time for finding a license file for an Autodesk product.

You need to find and export the Windows “Administrative Events” to a .evtx file to provide to Technical Support.

Issue: Revit: When launching you receive the message “Licensing System Error 2”. Here's what the causes may be and what to do next.

Civil 3D: When Storm and Sanitary Analysis opens from within Civil 3D the file is blank. Possible for SSA to also freeze. Here's what to do next and possible causes.

AutoCAD Electrical launches but errors that the ‘Microsoft Access Database 2016’ install or ‘AceRedist’ driver is missing pop-up. Here's what you need to know and do.

Autodesk recommends terminating the offending processes to ensure proper registration.

AutoCAD for Mac 2021 or later cannot be started after installing due to a permissions error.

Process for Re-creating your Revit Project Template

This may due to the overall Dimension rounding down and then when the shorter Dimensions are used, they do not round down as a result of the Dimension placement.

Here's a handy table of the different Autodesk Account management roles available and what they can do within the system.

This is caused due to scaling. You must set the Dimension Style to the Scale of the Viewport.

You receive an AutoCAD drawing from another user and need to change block objects to another color for printing.