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  • AutoCAD 2021 and UTF-8 ZIP Format

    AutoCAD 2021 and UTF-8 ZIP Format

    By: Jeff Arbogast, CSV | Solution Center Team Lead Issue: AutoCAD DWGConvert, Etransmit, and Archive commands. Names do not display correctly after unzip. Causes: Autodesk is now using the UTF-8...

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  • Slow Performance When Editing Hatch and Selecting Drop Downs with Files on the Network Inside AutoCAD-based Programs

    Slow Performance When Editing Hatch and Selecting Drop Downs with Files on the Network Inside AutoCAD-based Programs

    By: Jeff Arbogast, CSV | Solution Center Team Lead Issue: AutoCAD experiences slowdowns when editing hatch and selecting drop downs. Using files from the Network. How to reproduce this issue...

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  • Deadline Approaching:  BIM 360 Design Trial Ends June 30

    Deadline Approaching: BIM 360 Design Trial Ends June 30

    Important: Customers who have taken advantage of Autodesk's Extended Access trial of BIM 360 Design and would like to preserve their project data must take action before June 30. In short, you...

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  • Why Train with IMAGINiT?

    Why Train with IMAGINiT?

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  • How to add fonts to macOS for AutoCAD / AutoCAD LT

    How to add fonts to macOS for AutoCAD / AutoCAD LT

    Issue: You need to add custom True Type Fonts (TTF) to your macOS and are unsure how to do this properly, and want your drawings in AutoCAD/LT for MAC to look like your drawings in AutoCAD/LT in...

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  • How to extract or remove Custom BMP icons from a CUIX

    How to extract or remove Custom BMP icons from a CUIX

    Issue: You have a Custom or Enterprise CUIX file, and you have custom button icons in it that the source BMP files have gone missing or you have Custom Button icons that you don't want to use, and...

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  • Where is the download for Autodesk Helius

    Where is the download for Autodesk Helius

    How to find he downloadable for Autodesk Helius

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  • Get an Autodesk License File

    Get an Autodesk License File

    Get an Autodesk License file

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  • Download and Install Autodesk Network License Manager (LMTools or FlexLM)

    Download and Install Autodesk Network License Manager (LMTools or FlexLM)

    Download and Install Autodesk Network License Manager (LMTools or FlexLM)

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  • Troubleshooting Autodesk Software Install Failure

    Troubleshooting Autodesk Software Install Failure

    Troubleshooting Autodesk Software Install Failure

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  • How to change the Contract Manager, Primary/Secondary Admins and Software Coordinator

    How to change the Contract Manager, Primary/Secondary Admins and Software Coordinator

    How to change the Contract Manager, Primary/Secondary Admins and Software Coordinator

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  • Autodesk Download Manager and Download Now Method

    Autodesk Download Manager and Download Now Method

    Autodesk Download Manager and Download Now Method

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  • Assign Single-user Products in Autodesk Account

    Assign Single-user Products in Autodesk Account

    Assign Single-user Products in Autodesk Account

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  • Migrate Custom AutoCAD Settings

    Migrate Custom AutoCAD Settings

    Migrate custom AutoCAD settings

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  • Assign Multi-user Products in Autodesk Account

    Assign Multi-user Products in Autodesk Account

    Assign multi-user products in Autodesk Account

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  • Manage users in Teams in Autodesk Account

    Manage users in Teams in Autodesk Account

    Manage users in Teams in Autodesk Account

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  • How to Extract or Remove Custom BMP Icons from a CUIX

    How to Extract or Remove Custom BMP Icons from a CUIX

    By: Ryan A Wunderlich | Senior Support Specialist Issue: You have a Custom or Enterprise CUIX file, and you have custom button icons in it that the source BMP files have gone missing or you have...

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  • License Error When Launching AutoCAD or AutoCAD Based 2020 and 2021 Products

    License Error When Launching AutoCAD or AutoCAD Based 2020 and 2021 Products

    By: Jeff Arbogast , CSV | Solution Center Team Lead “License Error - ADLSDK_STATUS_AUTH_PENDING 22:Retry limit exceeded connecting to the Service" when launching AutoCAD or AutoCAD Based 2020 and...

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  • Inventor Material Editor Precision

    Inventor Material Editor Precision

    By: Heath White | SR. MFG Support Specialist Issue: You want to change the precision of the Density (or another field) in the Inventor Material Editor interface. Causes: Currently the default...

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  • Civil 3D 2019.2 or 2019.3 will not draw pipes and structures correctly

    Civil 3D 2019.2 or 2019.3 will not draw pipes and structures correctly

    Issue: Civil 3D 2019.2 or 2019.3 will not draw pipes and structures correctly (in elevation view) when it's toggled to start at the downstream structure and work the upstream direction. Causes:...

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