Technical Support Blog
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ReadAutoCAD 2021 and UTF-8 ZIP Format
By: Jeff Arbogast, CSV | Solution Center Team Lead Issue: AutoCAD DWGConvert, Etransmit, and Archive commands. Names do not display correctly after unzip. Causes: Autodesk is now using the UTF-8...
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ReadSlow Performance When Editing Hatch and Selecting Drop Downs with Files on the Network Inside AutoCAD-based Programs
By: Jeff Arbogast, CSV | Solution Center Team Lead Issue: AutoCAD experiences slowdowns when editing hatch and selecting drop downs. Using files from the Network. How to reproduce this issue...
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ReadDeadline Approaching: BIM 360 Design Trial Ends June 30
Important: Customers who have taken advantage of Autodesk's Extended Access trial of BIM 360 Design and would like to preserve their project data must take action before June 30. In short, you...
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ReadWhy Train with IMAGINiT?
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ReadHow to add fonts to macOS for AutoCAD / AutoCAD LT
Issue: You need to add custom True Type Fonts (TTF) to your macOS and are unsure how to do this properly, and want your drawings in AutoCAD/LT for MAC to look like your drawings in AutoCAD/LT in...
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ReadHow to extract or remove Custom BMP icons from a CUIX
Issue: You have a Custom or Enterprise CUIX file, and you have custom button icons in it that the source BMP files have gone missing or you have Custom Button icons that you don't want to use, and...
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ReadWhere is the download for Autodesk Helius
How to find he downloadable for Autodesk Helius
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ReadGet an Autodesk License File
Get an Autodesk License file
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ReadDownload and Install Autodesk Network License Manager (LMTools or FlexLM)
Download and Install Autodesk Network License Manager (LMTools or FlexLM)
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ReadTroubleshooting Autodesk Software Install Failure
Troubleshooting Autodesk Software Install Failure
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ReadHow to change the Contract Manager, Primary/Secondary Admins and Software Coordinator
How to change the Contract Manager, Primary/Secondary Admins and Software Coordinator
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ReadAutodesk Download Manager and Download Now Method
Autodesk Download Manager and Download Now Method
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ReadAssign Single-user Products in Autodesk Account
Assign Single-user Products in Autodesk Account
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ReadMigrate Custom AutoCAD Settings
Migrate custom AutoCAD settings
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ReadAssign Multi-user Products in Autodesk Account
Assign multi-user products in Autodesk Account
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ReadManage users in Teams in Autodesk Account
Manage users in Teams in Autodesk Account
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ReadHow to Extract or Remove Custom BMP Icons from a CUIX
By: Ryan A Wunderlich | Senior Support Specialist Issue: You have a Custom or Enterprise CUIX file, and you have custom button icons in it that the source BMP files have gone missing or you have...
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ReadLicense Error When Launching AutoCAD or AutoCAD Based 2020 and 2021 Products
By: Jeff Arbogast , CSV | Solution Center Team Lead “License Error - ADLSDK_STATUS_AUTH_PENDING 22:Retry limit exceeded connecting to the Service" when launching AutoCAD or AutoCAD Based 2020 and...
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ReadInventor Material Editor Precision
By: Heath White | SR. MFG Support Specialist Issue: You want to change the precision of the Density (or another field) in the Inventor Material Editor interface. Causes: Currently the default...
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ReadCivil 3D 2019.2 or 2019.3 will not draw pipes and structures correctly
Issue: Civil 3D 2019.2 or 2019.3 will not draw pipes and structures correctly (in elevation view) when it's toggled to start at the downstream structure and work the upstream direction. Causes:...
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