Technical Support Blog

After changing the email address for your Autodesk account, you get an error message when starting an Autodesk cloud application.

When manually registering a product with the Autodesk Licensing Service you receive the Error: "Invalid Configuration File".

How do I deploy an Autodesk product using PDQ Connect? Here's the steps you'll need to know to set this up.

If you need to create an Autodesk Custom Install for Named Users, and have the software installed from a network deployment, here's the steps to follow.

Civil 3D caches file history and drawing thumbnails in a local roaming profile folder.

A specific linetype displays perfectly for everyone else in the project but refuses to show correctly on one user’s machine — even after reinstalling Civil 3D.

Users can select surfaces by name and see them in Object Inspector, but no contours, triangles, or labels appear — even when using a style known to work.

A large plan set with dozens of profiles occasionally prints without grade lines on random sheets — and which ones fail changes every time.

Linetypes display correctly in Model Space but appear continuous or wrong inside Layout viewports.

Many organizations fail to see their full potential—not because the tools don’t work, but because teams aren’t equipped to use them effectively.

Many organizations struggle with fragmented knowledge and inconsistent workflows that erode efficiency and quality.

This can happen even after deleting the .DBL lock file. This has to do with Latency (VPN, Cloud Servers, Syncing Software).

Inventor users receive a 'Unable to upload the shared view. Please try again.'  error in the Shared View Panel or an 'Invalid or expired OAuth token detected' error. Here's what you need to know.

Autodesk has released a hotfix for this issue

With projects created and accessed from Autodesk Construction Cloud (ACC), Plant 3D creates a cache version of the project under each user’s user folder.

Issue: Adding image logo to title block causes 3rd party link.  Causes: 3rd Party link require image to be added as a separate file to the Vault.

Need to organize components in the browser to easily suppress multiple items within Autodesk Inventor. Here's what you need to know and do.

After changing the debug.log file's path in LMTools and saving the service, you get this error message. Here's what you need to know and do.