Technical Support Blog

CAD and BIM managers play a critical role in maintaining standards, workflows, and system performance. Too often, they also become the default help desk for the entire organization.

In AEC and manufacturing environments, small Autodesk technical issues can disrupt project momentum. What seems minor often creates downstream delays that affect schedules, budgets, and team confidenc

Issue: Files are deleted from Vault and do not show in Trash bin. Causes: Installed columns in the Trash Bin are not set correctly.

Issue: Easy way to open components from assembly on drawing view.  Causes: Multiple steps required to open a component of an assembly used in drawing.

Issue: Way to retrieve iProperties from one drawing and insert into another.

Issue: Automated way to disable a user account by Date.

Issue: After creating a bridge to another ACC project, the user changes the name of the folder in the source project.

Unable to export to Revit RFA or RVT or import an RVT file in Inventor.

You have some drawings that have visualizations which don’t match your Vault Publish Settings.

The Dynamic Fill tool automatically creates Spaces and measurement markups from shapes on the content layer

Users report that mapped materials disappear when opening the model in Enscape while working on an Autodesk Construction Cloud (ACC) project.

White Cell Background in AutoCAD Tables

The Search by Visual function provides a streamlined workflow for tasks such as counting fixtures, verifying locations, and performing other graphical analyses.

The Color Processing tool allows you to modify and control the colors within a PDF. Using this tool, you can convert selected colors to different values

When working with documents, it’s often necessary to apply highlights and markups repeatedly.

When using the Stapler or Flatten tools in Bluebeam Revu, DWG files exported from AutoCAD, Civil 3D, or other CAD platforms may experience display or processing issues.

When trying to add a file to Vault, for example, a PDF, you receive an error indicating that the file already exists in Vault.

In a Revit elevation view, model elements appear transparent even though no transparency settings have been modified.

During the installation of Revit, the following error appears: “PACR.msi was not found.”