Technical Support Blog

Make IMAGINiT Utilities point to the license server easily without opening the program.

When using Background Plotting unsaved images do not display.

A deployment provides an efficient way to install one or more Autodesk products with a standard configuration on multiple computers.

Want to know if there are any issues using your IMAGINiT Utilities when you switch to Autodesk Single User Licenses?

Users working in Revit 2019.1 and up (2019.2, 2020, 2021, etc.) report that they do not see their local models listed on the home page under “Recent Files”.

You have paid for your Twinmotion subscription and you are not sure how to tell if your software is activated. Or you need to know how to activate your software for the first time.

There are times when you may want to embed an image into an AutoCAD DWG rather than have that image externally referenced (XREF).

It’s very easy to create custom linetype now using Express Tools in AutoCAD. Make sure express tools are installed in AutoCAD.

The Vault Add-In won't load in Inventor. The error is caused by a missing folder and .dll file

AutoCAD specialized toolsets only work on Windows and are not available for Mac users, unless they use a virtual machine running Windows such as Parallels or Bootcamp.

One of the more common issues that our AEC customers encounter is a user being unable to access BIM 360 project files in Revit.

Issue: No one can get a license from the network license server. First check to see if the network license file is expired using the LMTools utility.

Issue: Your Raster Design 2021 Software Ribbon does not display properly on a system with Raster Design 2020 installed.

IThis problem can be caused by the VPN connection and not being able to resolve to the DNS shortname of the printer

If this doesn't resolve the problem perform a clean uninstall of Inventor 2020.

It’s a minor bug and doesn’t affect performance, but the inability to turn those tabs back on can be a nuisance issue.

Issue: You have OLE objects inserted into your DWG files and they preview in Color, but are plotting in Black and White

The case that brought this issue up was in a replicated environment with the subscriber returning the error shown above when users attempted to access the subscriber.

Defect Plotting DWG to PDF in some verticals Issue: When using the built-in PDF drivers in AutoCAD Verticals the text is choppy, and the PDF's import as Hatch, not text.