Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • "UNC paths are not supported. Defaulting to Windows directory." after launching the Custom Install deployment .bat file using UNC paths

    "UNC paths are not supported. Defaulting to Windows directory." after launching the Custom Install deployment .bat file using UNC paths

    After creating a Custom Install deployment using UNC paths, when you start the .bat file to install the program

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  • Autodesk download and installation options

    Autodesk download and installation options

    After logging in at manage.autodesk.com, go to the Products and Services section and select the download method that's right for your product and installation.

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  • Turn off the Autodesk Privacy Statement window prompt at first launch after installation

    Turn off the Autodesk Privacy Statement window prompt at first launch after installation

    Is there a way to disable the Privacy Settings window prompt at the first launch of the Autodesk Product after installation?

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  • Autodesk Desktop Connector crashes on Windows startup

    Autodesk Desktop Connector crashes on Windows startup

    Troubleshooting Autodesk Desktop Connector CER issue

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  • A "Licensing Error" occurs after server runs scheduled "Forced Shutdown and Reboot"

    A "Licensing Error" occurs after server runs scheduled "Forced Shutdown and Reboot"

    A scheduled task deletes a licensing file that prevents Autodesk products from starting.

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  • Autodesk Licensing and Sign-in Helper - Reset Login state

    Autodesk Licensing and Sign-in Helper - Reset Login state

    How to use the Autodesk Licensing Support Tool to reset the Login state.

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  • Autodesk Licensing and Sign-in Helper - Change License method

    Autodesk Licensing and Sign-in Helper - Change License method

    How to use the Autodesk Licensing Support Tool UI to change the licensing method for installed Autodesk applications.

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  • Autodesk Licensing and Sign-in Helper - Check URLs

    Autodesk Licensing and Sign-in Helper - Check URLs

    How to use the Autodesk Licensing Support Tool UI to check for URLs.

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  • License checkout timed out. What do you want to do?

    License checkout timed out. What do you want to do?

    "License checkout timed out. What do you want to do?" when launching Autodesk 2020 or newer software on Windows.

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  • Should I upgrade from Desktop Connector version 15.x to 16.x

    Should I upgrade from Desktop Connector version 15.x to 16.x

    While it is not necessary to upgrade to the latest version of Desktop Connector Version 16.x, it is highly recommended to do so, in order to take advantage of the latest enhancements.

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  • Configuration File May Be Locked by Another Process or Have Been Set Read Only

    Configuration File May Be Locked by Another Process or Have Been Set Read Only

    This problem can be caused by a few different things, but usually it’s a permissions issue of some kind

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  • Uninstall and Reinstall the Autodesk Desktop App

    Uninstall and Reinstall the Autodesk Desktop App

    The Autodesk Desktop App may have tried to auto-update or a Windows update may have interfered with the program.

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  • When launching an Autodesk program you get "Requested service not available..."

    When launching an Autodesk program you get "Requested service not available..."

    The Autodesk service that you are trying to access is Temporarily unavailable. If you get this, here's what you need to know and do.

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  • How to uninstall Autodesk Desktop Licensing Service

    How to uninstall Autodesk Desktop Licensing Service

    The Autodesk Desktop licensing Service does not appear in the Windows Add or Remove programs or the Control Panel > Program And Features.

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  • Error Code: -1073741819  When Installing Autodesk Products

    Error Code: -1073741819 When Installing Autodesk Products

    If you receive error Code: -1073741819 when Installing Autodesk products, you'll want to follow these steps.

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  • Corrupted Autodesk Licensing Serivce

    Corrupted Autodesk Licensing Serivce

    Corrupted Autodesk Licensing Serivce

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  • Civil 3D 2026 will not Launch after updating to Windows 11 24H2

    Civil 3D 2026 will not Launch after updating to Windows 11 24H2

    After updating to Windows 11 24H2 Civil 3D 2026 will not launch.

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  • Autodesk FATAL ERROR: Unhandled Access Violation Writing 0xc0809482

    Autodesk FATAL ERROR: Unhandled Access Violation Writing 0xc0809482

    You are receiving the error: Fatal Error: Unhandled Access Violation Writing '0xXXXXXX'. Here's what you need to know and do to address the issue.

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  • AutoCAD Ribbons and Toolbars Appear on the Wrong Monitor

    AutoCAD Ribbons and Toolbars Appear on the Wrong Monitor

    Here's what you need to know and do to fix the AutoCAD Ribbons and Toolbars issue.

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  • How does Revit choose the default language during installation

    How does Revit choose the default language during installation

    The default language for the Revit installation is based on the computer's regional settings.

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