Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • License checkout timed out. What do you want to do?

    License checkout timed out. What do you want to do?

    "License checkout timed out. What do you want to do?" when launching Autodesk 2020 or newer software on Windows.

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  • Uninstall and Reinstall the Autodesk Desktop App

    Uninstall and Reinstall the Autodesk Desktop App

    The Autodesk Desktop App may have tried to auto-update or a Windows update may have interfered with the program.

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  • When launching an Autodesk program you get "Requested service not available..."

    When launching an Autodesk program you get "Requested service not available..."

    The Autodesk service that you are trying to access is Temporarily unavailable. If you get this, here's what you need to know and do.

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  • How to uninstall Autodesk Desktop Licensing Service

    How to uninstall Autodesk Desktop Licensing Service

    The Autodesk Desktop licensing Service does not appear in the Windows Add or Remove programs or the Control Panel > Program And Features.

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  • Revit Error Revitworker.exe

    Revit Error Revitworker.exe

    If the Revitworker.exe is running as administrator but the Revit process is not, it will cause issues with communication between the two.

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  • Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

    Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

    “The product license is no longer available. Please save your work and shut down. <Minutes remaining><product name> will be shut down.” There can be a number of issues that cause this error.

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  • IMAGINiT Utilities - This installation package could not be opened error

    IMAGINiT Utilities - This installation package could not be opened error

    Move the downloaded IMAGINiT Utilities install files to a folder on the local drive on the machine, such as c:\temp.

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  • Give Users Permission to Install Updates from Autodesk Access

    Give Users Permission to Install Updates from Autodesk Access

    How to give users permission to Install Updates from Autodesk Access on their computer

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  • Autodesk: “The exception breakpoint. A breakpoint has been reached”

    Autodesk: “The exception breakpoint. A breakpoint has been reached”

    Autodesk: “The exception breakpoint. A breakpoint has been reached. (0x80000003) occurred in the application at location 0x00006FFDE22E95C4.” “Click on OK to terminate the program.”

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  • Product Version or Build number with the AutoCAD update

    Product Version or Build number with the AutoCAD update

    To find the build number, open Autocad and go to Help and About.

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  • Autodesk Access Warnings and Errors conditions

    Autodesk Access Warnings and Errors conditions

    ​​​​​​​Access can appear in different states depending on your installed products, current install or uninstall activities, or network conditions.

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  • Enabling SSO for a global domain locks out users in other regions

    Enabling SSO for a global domain locks out users in other regions

    Autodesk SSO integration is enabled for your global domain, but doesn't work for users in some regions

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  • IMAGINiT Utilities silent install switch

    IMAGINiT Utilities silent install switch

    You would like to install the IMAGINit Utilities silently with no user interface

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  • Autodesk Single Sign-On (SSO) login crashes in Autodesk software version 2019 or older

    Autodesk Single Sign-On (SSO) login crashes in Autodesk software version 2019 or older

    When attempting to log in using SSO in Autodesk software version 2019 or older, the login fails.

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  • Autodesk Download Manager using the Download Option

    Autodesk Download Manager using the Download Option

    How to install Autodesk applications using the Download option with the Create Installer file per product.

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  • How to Activate the Standalone IMAGINiT Utilities Using a Batch File

    How to Activate the Standalone IMAGINiT Utilities Using a Batch File

    If you are familiar with creating and using batch files, then you can activate / generate the Standalone IMAGINiT Utilities during installation using a batch file.

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  • AutoCAD: Error “Unable to Download” When Creating a Deployment

    AutoCAD: Error “Unable to Download” When Creating a Deployment

    Issue: After creating a simple deployment for AutoCAD 2024, you download the 15 MB configuration .exe file and start to extract the deployment.

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  • Revit install states Revit is already installed

    Revit install states Revit is already installed

    Sometimes uninstalled Revit through the control panel, program and features, uninstalled through setting, apps, or using the uninstaller

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  • Active Trial Prevents Token Flex from Working

    Active Trial Prevents Token Flex from Working

    You are testing a product and have an active trial for that product that has not expired.  You choose to buy tokens and cannot activate the product using tokens.

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  • Can I delete the C:\Autodesk\WI install files folder?

    Can I delete the C:\Autodesk\WI install files folder?

    The C:\Autodesk\WI folder contains too many files and is taking up valuable hard drive space. Can I delete this folder after I install my Autodesk products?

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