Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • How to remove LMTOOLS

    How to remove LMTOOLS

    LMTOOLS is used to create and configure a Windows Service for Autodesk network licenses. The Windows Service needs to be stopped and removed from the server.

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  • How to disable updates in Autodesk Access using Group Policy

    How to disable updates in Autodesk Access using Group Policy

    You do not want users attempting to install Autodesk updates from Autodesk Access and you want to use Group Policy to distribute the registry key to block updates

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  • Inventor 2023 installer has insufficient privileges to access AdSSO

    Inventor 2023 installer has insufficient privileges to access AdSSO

    If you're getting this error, here's what you need to know and do to address it.

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  • Custom AutoCAD 2023 base ARG in a Deployment using a default Profile fails

    Custom AutoCAD 2023 base ARG in a Deployment using a default Profile fails

    You have included a custom profile in your AutoCAD deployment, and it didn’t work. The product installs, but the customization is missing. Here's what you need to know and do to address the issue.

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  • Introducing Autodesk Access

    Introducing Autodesk Access

    The new Autodesk Access will replace the Autodesk Desktop App on March 15th, 2023.

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  • How to disable updates in Autodesk Access

    How to disable updates in Autodesk Access

    I need to disable my user’s ability to install updates via Autodesk Access.

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  • Best Practice to Add an AutoCAD Custom Profile to Deployments

    Best Practice to Add an AutoCAD Custom Profile to Deployments

    This will walk you through the steps to successfully include a customized AutoCAD profile in your deployment.

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  • The Autodesk Whitelist for AV

    The Autodesk Whitelist for AV

    Autodesk has a good article about what to whitelist in your antivirus program for Autodesk programs to function properly. Unfortunately, it has a typo that can affect your ability to use the info.

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  • Autodesk: When Launch Software “pause the session on the other device or sign in as a different user”

    Autodesk: When Launch Software “pause the session on the other device or sign in as a different user”

    Cause: You are attempting to Use a single subscription product on more than one device at the same time.

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  • How to access the IMAGINiT Reprise License Manager

    How to access the IMAGINiT Reprise License Manager

    You’ve installed the Reprise License Manager (RLM), but there are no shortcut icons on the desktop to access the program.

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  • In a non-persistent virtual environment Autodesk credentials are needed at every login

    In a non-persistent virtual environment Autodesk credentials are needed at every login

    Credentials to log in are asked for Autodesk software after every logoff/reboot from Windows in a non-persistent virtual environment.

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  • Autodesk: After a licensing error, and Updates applied. Desktop App Cannot be installed from

    Autodesk: After a licensing error, and Updates applied. Desktop App Cannot be installed from

    However, when you go to your Autodesk Desktop App you cannot select any Products updates or Product installs in the Body of the Desktop App Dialog. Here's what you need to know and do to address issue

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  • Error 4005 when installing AutoCAD 2023

    Error 4005 when installing AutoCAD 2023

    Error 4005 when installing AutoCAD 2023. You receive an “Install error: AutoCAD 2023 The install couldn’t finish. Error 4005”

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  • Autodesk: When installing you receive an error “7-Zip Error”

    Autodesk: When installing you receive an error “7-Zip Error”

    The underlying issue has to do with user rights. Here's what you need to know to fix it.

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  • How to turn the User Account Control (UAC) on or off in Windows

    How to turn the User Account Control (UAC) on or off in Windows

    ​​​​​​​Here's how to turn User Account Control (UAC) on or off in Windows 10 and later to troubleshoot an install or software issue

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  • Autodesk Install – System exit code 1260 in the setup.log file

    Autodesk Install – System exit code 1260 in the setup.log file

    If you get this exit code in the setup.log file: 2022-09-13T15:51:01.516 [Bootstrap: 12932, single] [Bootstrap ERROR] [ BS_Setup::ExecuteCommand ]     => Process failed to launch. System exit code  12

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  • Autodesk Design Review silent install

    Autodesk Design Review silent install

    How to do a silent install of Autodesk Design Review

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  • ACC - After renaming account/site name the Desktop Connector site name does not update

    ACC - After renaming account/site name the Desktop Connector site name does not update

    The new site name from ACC is not propagating to Desktop Connector. Here's what you need to know to address the issue.

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  • New feature for the Autodesk Manage portal under “Custom Install” is the “Team Library”

    New feature for the Autodesk Manage portal under “Custom Install” is the “Team Library”

    The packages created in the Team Library can be shared between the Primary and Secondary Admins of that Team.

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  • PC3 Files and Named Page Setups Not Working Correctly

    PC3 Files and Named Page Setups Not Working Correctly

    On a machine that you did not create these items (PC3 file or page setups), when you select the page setup, it does not hold the page setup name

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