Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • Performance recommendations for AutoCAD in a Virtual Environment

    Performance recommendations for AutoCAD in a Virtual Environment

    What are the recommended configurations to improve performance for AutoCAD products in a virtual environment.

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  • Desktop Connector Stop Working After the Update

    Desktop Connector Stop Working After the Update

    After updating Autodesk Desktop Connector, the application may stop functioning and display the message: “Disconnecting sync roots…”

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  • Should I upgrade to Desktop Connector version 2027.x

    Should I upgrade to Desktop Connector version 2027.x

    You want to know if you should upgrade from Desktop Connector version 15.x or 16.x or 17.x to 2027.x

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  • Fusion Download Missing From Autodesk Account

    Fusion Download Missing From Autodesk Account

    When you log into your Autodesk account and are looking for the download link for Autodesk Fusion but don’t see a way to download the installer.

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  • Autodesk Error: The required component Autodesk RealDWG Shared is missing or improperly installed.

    Autodesk Error: The required component Autodesk RealDWG Shared is missing or improperly installed.

    When opening Revit you receive the following error message.

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  • Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

    Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

    When installing Autodesk software the install fails with a 1603 error

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  • How to check what products are registered with the Autodesk Licensing Service

    How to check what products are registered with the Autodesk Licensing Service

    You want to know which Autodesk products are currently registered with the Autodesk Desktop Licensing Service on your machine.

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  • Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]

    Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]

    When you see this error Vehicle Tracking will need to be registered with the licensing service manually.

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  • How to silently install Autodesk Products updates

    How to silently install Autodesk Products updates

    To install Autodesk updates silently, use the -q switch.

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  • Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Autodesk: When opening Autodesk products Error “Unable to connect to desktop licensing service”

    Although there are other fixes for this issue. We have found recently Visual C++ 2012 forward have been corrupted.

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  • Fixing Civil 3D “Drawing File is Write Protected”

    Fixing Civil 3D “Drawing File is Write Protected”

    Error: “Drawing file is write protected” even when: you have full permissions, no one else has the file open, and the file worked fine in previous versions. Here's what you need to know and do.

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  • Revit still shows old username after making changes in Autodesk Account

    Revit still shows old username after making changes in Autodesk Account

    After changing the username in your Autodesk Account he new username is not reflected in Revit. Instead, the old username is shown after signing in to Revit. Take the steps below to fix this issue

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  • Whitelisting IMAGINIT Utilities

    Whitelisting IMAGINIT Utilities

    You are having trouble activating the IMAGINiT Utilities because the connection to the IMAGINiT licensing server is being blocked (Note: This may result in the error message "400 Bad Request").

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  • Autodesk: When launching offline message “The required connection to Autodesk for license Validation could not be established”

    Autodesk: When launching offline message “The required connection to Autodesk for license Validation could not be established”

    You should be able to run Autodesk Products for 30 days without connecting to the Autodesk Server using Single User Licenses.

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  • Autodesk Desktop Connector Startup Error

    Autodesk Desktop Connector Startup Error

    You are receiving the error message: "Startup Error: Desktop Connector Could not Initialize the Autodesk Identity Manager, prompting shutdown."

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  • Autodesk Scheduled Updates are Not Applying to Users

    Autodesk Scheduled Updates are Not Applying to Users

    You have successfully created a Scheduled Update Policy within the Autodesk Portal but the updates are not applying to your users.

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  • How to Schedule Autodesk Software Updates

    How to Schedule Autodesk Software Updates

    You need to create a Scheduled Update Policy for your Autodesk software that can be applied to your users within the Autodesk Portal.

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  • Autodesk Update Policies - What You Should Know

    Autodesk Update Policies - What You Should Know

    Autodesk has introduced a new Update Policies feature within the Autodesk portal. This feature provides a mechanism to control Autodesk updates for users' Autodesk software.

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  • Unsupported Products using AllowSystemContextInstall Installs via Access

    Unsupported Products using AllowSystemContextInstall Installs via Access

    After enabling users with install permissions in Autodesk Access using the AllowSystemContextInstall registry setting to install updates, some updates will not install.

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  • License checkout timed out. What do you want to do?

    License checkout timed out. What do you want to do?

    License checkout timed out. What do you want to do? when launching Autodesk 2020 or newer software on Windows.

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