Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • How to install an Autodesk product with limited or no internet access

    How to install an Autodesk product with limited or no internet access

    When You need to install an Autodesk product on a machine that has restricted or no Internet connection, here's what you need to know and do.

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  • There has been an error. Error while touching C:\Programdata\Autodesk

    There has been an error. Error while touching C:\Programdata\Autodesk

    While installing an Autodesk product on a Windows machine, a message appears saying: "There has been an error. Error while touching C:\ProgramData\Autodesk\ODIS\AdODISInstaller.run.lock"

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  • Error Installing Revit: "Revit is Already Installed"

    Error Installing Revit: "Revit is Already Installed"

    When installing Revit you receive the error message "Autodesk Revit is already installed" despite already uninstalling Revit from your machine.

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  • Creating a SSO Case Directly with Autodesk

    Creating a SSO Case Directly with Autodesk

    You need to create a case directly with Autodesk for assistance with your Autodesk SSO integration, but aren't sure how to do so. Follow these instructions to create your case.

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  • Microsoft ASP.NET Core Runtime error when trying to launch Revit 2025

    Microsoft ASP.NET Core Runtime error when trying to launch Revit 2025

    When trying to launch updated versions of Revit 2025, the following error is displayed, "Microsoft ASP.NET Core Runtime 8.0.8 for windows x64 must be installed." Revit then shuts down

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  • Creating a Autodesk Intune package for deployment

    Creating a Autodesk Intune package for deployment

    You need to create a deployment package of an Autodesk product to use in Intune to deploy. Here's what you need to know and do to accomplish this.

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  • How to Clear Event Viewer Logs

    How to Clear Event Viewer Logs

    In the process of troubleshooting an issue, you end up in the Windows Event Viewer and have a large number of events, making it hard to sort and determine what has occurred.

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  • Pushing Autodesk service packs, hotfixes, and other updates to users workstations

    Pushing Autodesk service packs, hotfixes, and other updates to users workstations

    Autodesk does not have a way to push these items out to your user's workstations other than using Autodesk Access to install locally with local admin rights.

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  • Should I upgrade from Desktop Connector version 15.x to 16.x

    Should I upgrade from Desktop Connector version 15.x to 16.x

    While it is not necessary to upgrade to the latest version of Desktop Connector Version 16.x, it is highly recommended to do so, in order to take advantage of the latest enhancements.

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  • Can’t download Twinmotion for Revit – Autodesk page loop

    Can’t download Twinmotion for Revit – Autodesk page loop

    The error is being caused by outdated browsing data. Here's what you need to know and do to fix it.

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  • A "Licensing Error" occurs after server runs scheduled "Forced Shutdown and Reboot"

    A "Licensing Error" occurs after server runs scheduled "Forced Shutdown and Reboot"

    A scheduled task deletes a licensing file that prevents Autodesk products from starting.

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  • How to Install IMAGINiT Utilities for Civil 3D 2025 Standalone

    How to Install IMAGINiT Utilities for Civil 3D 2025 Standalone

    You need to install the Standalone IMAGINiT Utilities for Civil 3D 2025-2020 and want to know how. Here's the step-by-step guide.

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  • Autodesk: Possible vulnerability revenera “CVE-2024-2658: FlexNet Publisher potential local privilege escalation issue”

    Autodesk: Possible vulnerability revenera “CVE-2024-2658: FlexNet Publisher potential local privilege escalation issue”

    This vulnerability could affect producers who are using a secured communication protocol. However, it does not impact the Autodesk vendor daemon (adskflex.exe)

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  • Uninstall an Autodesk product when the Custom Install Deployment is no longer available

    Uninstall an Autodesk product when the Custom Install Deployment is no longer available

    You want to uninstall an Autodesk product but the original deployment package is no longer available in the original location. Here's what you need to know and do.

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  • How to Install the IMAGINiT Utilities for Revit 2025

    How to Install the IMAGINiT Utilities for Revit 2025

    Here are the steps to follow to get an authcode and install the IMAGINiT Utilities for Revit 2025.

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  • "Error 1327 Invalid Drive" at installation

    "Error 1327 Invalid Drive" at installation

    When installing an Autodesk product, error 1327 is received, which references an invalid drive number.

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  • A sign-in error occurred on macOS AutoCAD or Fusion in Safari

    A sign-in error occurred on macOS AutoCAD or Fusion in Safari

    When you sign into Autodesk with your accounts page or from the products page in the Apple Safari browser in macOS on a Mac computer, the login page may be slow to load or might show an error.

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  • The install couldn’t finish. Error 4000 when installing Autodesk products

    The install couldn’t finish. Error 4000 when installing Autodesk products

    Here's what you need to know and do if you get the Autodesk Install error: [Product] The install couldn’t finish. Error 4000

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  • License checkout timed out. What do you want to do?

    License checkout timed out. What do you want to do?

    "License checkout timed out. What do you want to do?" when launching Autodesk 2020 or newer software on Windows.

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  • Autodesk Flexlm Versions Through the Years

    Autodesk Flexlm Versions Through the Years

    You receive an error (varies) when you try to obtain a network license and have the latest version of the license file.

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