Installation

What to do if you're having issues downloading your Autodesk software. In this article we address common problems and solutions to Autodesk download issues.

Each time you reboot and log into your PC or you attempt to run the Autodesk Desktop App, it crashes and opens a Crash Error Report to send to Autodesk. Here's what to do next.

When installing Revit 2021.1.1 you get an "Install failed" message. This is caused by a corrupted Revit installer. Here's what to do.

Using the Autodesk Custom Deployment history

AutoCAD/AutoCAD LT or AutoCAD for Mac: "Install failed. Please exit and restart the install" is a licensing service issue. Here's what to do.

Only a user Autodesk account that is listed as a Primary Admin or Secondary Admin can view the User Management section that contains Teams.

There are a few causes of this issue. Here's how our tech team suggests addressing it.

Install message: You do not have permission to open the application 'Install Autodesk AutoCAD 2022 for Mac' or 'Install Autodesk AutoCAD LT 2022 for Mac' on an M1 Mac.

When you install .net 4.7 Autodesk software stops working.

Failed attempts at uninstalling and reinstalling Inventor 2022 especially if using the 'Install Now' method from your Autodesk Account or installing directly from the Desktop App can cause this error.

The Autodesk License Reset will need to be copied to the user’s machine to properly run and to work correctly. We can use PDQ to copy the Autodesk License reset file to the user’s machine and run it.

The uninstall tool is no longer supported with the new Autodesk installer. Here's the steps you'll need to know.

When you look through the log file you notice %localappdata%/Autodesk/ODIS. You may notice an issue with The directX installation.

Users are receiving a compatibility error when attempting to connect to the Vault Sever via a Vault Client.

Setup has detected that this computer does not meet the requirements to complete this operation. The following blocking issues must be resolved before you can proceed.

"License checkout timed out. What do you want to do?" when launching Autodesk 2020 or newer software on Windows.

When you are trying to install Autodesk Products. You receive a message saying “An error occurred while preparing installation”.

When you look through the log file you located at %localappdata%/Autodesk/ODIS. You may notice an issue with The directX installation.

These Invites can be “blocked” and an exception should be added to Firewalls.