Installation

For those who need help getting up and running with Autodesk software, including AutoCAD, Revit, Civil 3D, Inventor, and more.

  • ADSKLICENSING ERROR after server runs scheduled Forced Shutdown and Reboot

    ADSKLICENSING ERROR after server runs scheduled Forced Shutdown and Reboot

    A scheduled task deletes a licensing file that prevents Autodesk products from starting.

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  • Changing Email Address associated with Autodesk ID results in loss of access

    Changing Email Address associated with Autodesk ID results in loss of access

    After changing the email address for your Autodesk account, you get an error message when starting an Autodesk cloud application.

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  • Invalid Configuration File Autodesk Licensing Service

    Invalid Configuration File Autodesk Licensing Service

    When manually registering a product with the Autodesk Licensing Service you receive the Error: "Invalid Configuration File".

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  • Deploying Autodesk applications using PDQ Connect

    Deploying Autodesk applications using PDQ Connect

    How do I deploy an Autodesk product using PDQ Connect? Here's the steps you'll need to know to set this up.

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  • Creating a Autodesk Named User Custom Install deployment

    Creating a Autodesk Named User Custom Install deployment

    If you need to create an Autodesk Custom Install for Named Users, and have the software installed from a network deployment, here's the steps to follow.

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  • "Windows preferred path <SystemDrive>\ProgramData to store service data is not set" LMTools

    "Windows preferred path <SystemDrive>\ProgramData to store service data is not set" LMTools

    After changing the debug.log file's path in LMTools and saving the service, you get this error message. Here's what you need to know and do.

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  • How to add an Autodesk package in PDQ Connect

    How to add an Autodesk package in PDQ Connect

    If you need to push out an Autodesk update via PDQ Connect, here's what you need to know and do.

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  • Performance recommendations for AutoCAD in a Virtual Environment

    Performance recommendations for AutoCAD in a Virtual Environment

    What are the recommended configurations to improve performance for AutoCAD products in a virtual environment.

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  • "UNC paths are not supported. Defaulting to Windows directory." after launching the Custom Install

    "UNC paths are not supported. Defaulting to Windows directory." after launching the Custom Install

    After creating a Custom Install deployment using UNC paths, when you start the .bat file to install the program

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  • Autodesk download and installation options

    Autodesk download and installation options

    After logging in at manage.autodesk.com, go to the Products and Services section and select the download method that's right for your product and installation.

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  • Turn off the Autodesk Privacy Statement window prompt at first launch after installation

    Turn off the Autodesk Privacy Statement window prompt at first launch after installation

    Is there a way to disable the Privacy Settings window prompt at the first launch of the Autodesk Product after installation?

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  • Autodesk Desktop Connector crashes on Windows startup

    Autodesk Desktop Connector crashes on Windows startup

    Troubleshooting Autodesk Desktop Connector CER issue

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  • Users Weren't Added Due to Network Problems Error when trying to add users

    Users Weren't Added Due to Network Problems Error when trying to add users

    When trying to invite users to an Autodesk Account, the following error message is displayed, "Users weren't added due to network problems. Users weren’t assigned."

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  • Autodesk Licensing and Sign-in Helper - Reset Login state

    Autodesk Licensing and Sign-in Helper - Reset Login state

    How to use the Autodesk Licensing Support Tool to reset the Login state.

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  • Autodesk Licensing Support Tool-Change License method

    Autodesk Licensing Support Tool-Change License method

    How to use the Autodesk Licensing Support Tool UI to change the licensing method for installed Autodesk applications.

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  • Autodesk Licensing URL api.autodesk.com is Inaccessible

    Autodesk Licensing URL api.autodesk.com is Inaccessible

    Required URL api.autodesk.com is showing inaccessible but all other URLs are accessible.

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  • Autodesk Licensing and Sign-in Helper - Check URLs

    Autodesk Licensing and Sign-in Helper - Check URLs

    How to use the Autodesk Licensing Support Tool UI to check for URLs.

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  • Searching product updates yields few or no results

    Searching product updates yields few or no results

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  • Autodesk Access ‘Check your browser’ error

    Autodesk Access ‘Check your browser’ error

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  • Unable to Uninstall LMTOOLS

    Unable to Uninstall LMTOOLS

    How to uninstall Autodesk Network License Manager (LMTOOLS) when it doesn't appear as an installed application in Control Panel.

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