Surface Labels Disappear

August 4, 2025 Ryan Wunderlich

Applies to:
All Civil 3D all years

Issue:
Turning off or freezing the layer the surface is on also turns off the surface labels

Causes:
This is caused by the Surface labels being tied to layer the surface is on.

Solution:
This behavior is by design with the labels. To turn off the surface but leave the labels visible, you need to have a Surface style that is set to not display any of the surface elements and apply that style to the surface.

About the Author

Support Team Manager - AEC Team<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.
Follow on Linkedin More Content by Ryan Wunderlich

Bluebeam Revu 21: Edit Action - Snapshot View

Bluebeam’s “Edit Action” tool provides a streamlined method for delivering presentations, enabling you to c...

Newer Version of Civil 3D Warning

This problem can be due to a number of possible reasons. Here's what you need to consider and changes you c...

Get Tips Delivered.

Subscribe to Email Updates.

Email Address

First Name

Last Name

Country

Thank you!

Error - something went wrong!

Return to Resources

Welcome to our Hub

Surface Labels Disappear

About the Author

Previous Article

Next Article

Solutions Beyond Software™

Surface Labels Disappear

About the Author

Previous Article

Next Article

Most Recent Articles

With projects created and accessed from Autodesk Construction Cloud (ACC), Plant 3D creates a cache version of the project under each user’s user folder.

Issue: Adding image logo to title block causes 3rd party link. Causes: 3rd Party link require image to be added as a separate file to the Vault.

Need to organize components in the browser to easily suppress multiple items within Autodesk Inventor. Here's what you need to know and do.

After changing the debug.log file's path in LMTools and saving the service, you get this error message. Here's what you need to know and do.

If you need to push out an Autodesk update via PDQ Connect, here's what you need to know and do.

In Archibus, you can apply a filter in Smart Client and highlight the corresponding records in an AutoCAD drawing.

AutoCAD 2026: Image rotations in 2025 are correctly aligned, whereas in 2026, they exhibit misalignment.

Learn Why Larger Firms turn to IMAGINiT Priority Support

Learn more about Priority Support for small teams!

Follow the steps below to start a free 30-day trial of Autodesk Inventor Software

Revit: ASHRAE Tables Not Populating After Installing ASHRAE Registry Cleanup for Revit

Issue: An Element of a Component Pattern needs to be replaced with a different design

What are the recommended configurations to improve performance for AutoCAD products in a virtual environment.

Issue: Civil 3D lagging or running slow. Here's 10 tips to check to see if you can improve the performance.

Explanation of a Pending job in the Job Processor for the job type DWF.Create.pdf.

Jobs in the Vault Job Queue are showing a Status of “Error,” and the Results indicate that the issue is the job could not be processed because the Job Processor “Failed to acquire a license."

Autodesk has expanded data storage locations for ACC into new regions beyond the United States (US) and European Union (EU).

When opening or viewing a drawing file (IDW or DWG) in Inventor View a warning dialog is presented and the file is not opened.

Solutions Beyond Software™