
In AEC and manufacturing environments, small technical issues can quietly disrupt project momentum. What seems minor often creates downstream delays that affect schedules, budgets, and team confidence.
Where interruptions typically start:
• Software installation or configuration issues
• Licensing or network access problems
• Features not performing as expected during active projects
• Teams waiting for answers while deadlines continue to move
Why these issues escalate:
• Design teams lose productive hours
• CAD and engineering managers are pulled into reactive support
• Rework increases as teams guess or work around problems
• Project timelines become harder to predict
IMAGINiT Priority Support provides:
• Guaranteed four-business-hour response times
• Direct access to experienced Autodesk experts
• Support available by phone, email, and live chat
• Issues resolved quickly before they impact delivery
Priority Support shifts technical support from a reactive activity to a productivity safeguard. Learn about our support team here
See how Priority Support protects project delivery and productivity.













