CAD and BIM managers play a critical role in maintaining standards, workflows, and system performance. Too often, they also become the default help desk for the entire organization.
Common challenges CAD and BIM managers face
• Constant interruptions from support requests
• Limited time for standards development and optimization
• Pressure to support multiple teams and tools simultaneously
• Increased risk of burnout and knowledge silos
Why adding headcount is not always realistic
• Experienced technical talent is difficult to find
• Budgets are constrained
• Support needs fluctuate based on project demands
How IMAGINiT Priority Support reduces the burden
• Unlimited troubleshooting support for users
• Direct access to experts without internal escalation
• Remote diagnostics and secure file review
• Predictable response times that teams can rely on
By offloading day-to-day support, CAD and BIM managers can focus on leadership, governance, and long-term improvements.
Take the pressure off your CAD and BIM managers. See how Priority Support keeps teams productive and projects moving.
