Issue:
After installing Inventor 2023 launching DWG True View results in a ‘Sorry, this pre-release product has expired.’ error.
Causes:
The DWG True View 2023 installer files can cause the error. Uninstalling and reinstalling DWG True View 2023 from the downloaded application files may not resolve the error.
Solution:
Uninstall DWG True View 2023
- From Windows Control Panel:
- Or from the Autodesk Uninstaller file(if it exists) in C:\ProgramData\Autodesk\Uninstallers\Autodesk DWG TrueView 2023 – English
- Or use the Microsoft Fix It Tool:
Download the latest DWG True View 2023 installer
- From the Autodesk Viewers download site: https://www.autodesk.com/viewers
Install DWG True View 2023
- From the downloaded installer files in:
If DWG True View 2023 was installed with Vault Client 2023, the Vault Client update 2023.1 should resolve this error.
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