Resources » Technical Support Blog » DWG True View 2023 launch error 'Sorry, this pre-release product has expired.'

DWG True View 2023 launch error 'Sorry, this pre-release product has expired.'

August 29, 2022 Joanna Gryszka

Issue:

After installing Inventor 2023 launching DWG True View results in a ‘Sorry, this pre-release product has expired.’ error.

Causes:

The DWG True View 2023 installer files can cause the error.  Uninstalling and reinstalling DWG True View 2023 from the downloaded application files may not resolve the error.

Solution:

Uninstall DWG True View 2023

  • From Windows Control Panel:

  • Or from the Autodesk Uninstaller file(if it exists) in C:\ProgramData\Autodesk\Uninstallers\Autodesk DWG TrueView 2023 – English

  • Or use the Microsoft Fix It Tool: 

https://resources.imaginit.com/support-blog/how-to-use-the-microsoft-fix-it-tool-for-autodesk-software

Download the latest DWG True View 2023 installer

Install DWG True View 2023

  • From the downloaded installer files in:

If DWG True View 2023 was installed with Vault Client 2023, the Vault Client update 2023.1 should resolve this error.

About the Author

Joanna Gryszka

Manufacturing Technical Support Specialist<br><br>Joanna has over eight years of experience working with Autodesk products. She started supporting core AutoCAD and network installations of all Autodesk products. She now has five years of experience with Inventor. <br> She graduated from Mechanical Engineering and has been providing solutions to clients and dedicating her knowledge to the Solution Center since then.

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