Joanna Gryszka

Manufacturing Technical Support Specialist<br><br>Joanna has over eight years of experience working with Autodesk products. She started supporting core AutoCAD and network installations of all Autodesk products. She now has five years of experience with Inventor. <br> She graduated from Mechanical Engineering and has been providing solutions to clients and dedicating her knowledge to the Solution Center since then.

  • Manually reset Inventor settings

    Manually reset Inventor settings

    It’s sometimes necessary to reset your Inventor profile to test Inventor launch issues or errors. Here's what you need to know and do.

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  • Back up Inventor Application Options and Customize settings

    Back up Inventor Application Options and Customize settings

    Before resetting, uninstalling or moving to another system you want to back up your Inventor Application Options settings and some customization settings.

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  • Inventor 2024 missing Linear Diameter, Symmetric and Foreshortened dimension options

    Inventor 2024 missing Linear Diameter, Symmetric and Foreshortened dimension options

    In Inventor 2024 drawings the Linear Diameter, Linear Symmetric and Foreshortened dimension options are missing. Here's what you need to know and do to fix it.

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  • AutoCAD 2023- 'Import Failed' error importing a Solidworks file

    AutoCAD 2023- 'Import Failed' error importing a Solidworks file

    Cause: Missing AutoCAD 2023 updates. The error is fixed in AutoCAD 2023.1. Here's what you need to know and do.

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  • Inventor 3D annotations display in IPN and can't be turned off

    Inventor 3D annotations display in IPN and can't be turned off

    In an Inventor presentation file(.ipn), 3D annotations suddenly display even though they're not visible in the assembly.

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  • Inventor 2024-turn off orbit pivot point

    Inventor 2024-turn off orbit pivot point

    The Inventor 2024.1 update introduces the option to toggle the Orbit pivot point on and off. If you prefer not to use the new Orbit pivot point or it sometimes causes a delay.

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  • Place from Vault Basic 2023 crashes Inventor

    Place from Vault Basic 2023 crashes Inventor

    Some users experience Inventor 2023 crashing on Open or Place from Vault Basic 2023. The program crashes when scrolling through folders or files in the 'Select File From Vault' dialog box.

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  • After Inventor 2024 install drawing diameter dimension values blank

    After Inventor 2024 install drawing diameter dimension values blank

    If previous versions of Inventor are still installed it may affect them as well. AutoCAD dimensions diameter dimensions are not affected, they display the diameter symbol and value.

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  • Inventor 2024-thin dialog box delays closing

    Inventor 2024-thin dialog box delays closing

    After installing Inventor 2024, the program takes a couple of minutes to close. There seems to be a small thin dialog box in the middle of the application window and no ability to close or move it

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  • Inventor double-click Excel table error 'Failed to launch server application'

    Inventor double-click Excel table error 'Failed to launch server application'

    Sage software installs an Excel Add-In and this can cause a delay in opening Excel or the above error in Inventor

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  • AutoCAD 2023-2024 graphics performance improvements

    AutoCAD 2023-2024 graphics performance improvements

    This new graphics engine improves 2D/3D graphical performance in larger drawing files.  It utilizes the power available in the GPU(graphics processing unit) and multi-core CPUs

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  • Inventor 2023: Orbit randomly slow

    Inventor 2023: Orbit randomly slow

    In Inventor 2023 some users report that starting the 3D Orbit command using SHIFT+ middle-mouse button can briefly lock up the program.

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  • Inventor 2023 File New locks up

    Inventor 2023 File New locks up

    In Inventor 2023 some users report that the ‘Create New File’ dialog box opens but Inventor freezes right after.  The dialog box opens but shows as a white box and locks up.

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  • Inventor 2024 ‘Failed to initialize a component for accessing AutoCAD Files. Please try again. Error 16’

    Inventor 2024 ‘Failed to initialize a component for accessing AutoCAD Files. Please try again. Error 16’

    An installation problem similar to this Inventor Read-Only launch error. Here's what you need to know and do.

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  • AutoCAD Viewbase dimensions lose associativity after layers are turned off

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  • Inventor Hole Property Panel-clearance dimension values don't update until face is selected

    Inventor Hole Property Panel-clearance dimension values don't update until face is selected

    Inventor clearance hole values don't update in the Hole Property Panel if no position is selected.

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  • Autodesk Access ‘An error occurred. Please try again'

    Autodesk Access ‘An error occurred. Please try again'

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  • Uninstalling Part Maker 2022

    Uninstalling Part Maker 2022

    Uninstalling FeatureCAM 2022 from Windows Control Panel doesn’t uninstall PartMaker 2022.

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  • Incorrect 'Open Documents in session'  count after Rebuild All with Model States

    Incorrect 'Open Documents in session' count after Rebuild All with Model States

    After performing a in an Inventor assembly Model State, the 'Open Documents in session' count in the Status Bar doesn't reflect the  current Model State.

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  • Inventor 2023 installer has insufficient privileges to access AdSSO

    Inventor 2023 installer has insufficient privileges to access AdSSO

    If you're getting this error, here's what you need to know and do to address it.

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