Resources » Technical Support Blog » Autodesk Desktop Connector Startup Error

Autodesk Desktop Connector Startup Error

March 10, 2026 Derek Piccininni

Problem:

You are receiving the error message: "Startup Error: Desktop Connector Could not Initialize the Autodesk Identity Manager, prompting shutdown."

Solution:

Uninstalling and Re-installing the Identity Manager Component will resolve this error message.

To uninstall:

  1. Open Windows Explorer and navigate to C:\Program Files\Autodesk\AdskIdentityManager.
  2. Find uninstall.exe and right click on it. "Run as Administrator".

To re-install:

About the Author

Derek Piccininni

System Support Analyst

Follow on Linkedin More Content by Derek Piccininni
Previous Article
Autodesk: When launching offline message “The required connection to Autodesk for license Validation could not be established”
Autodesk: When launching offline message “The required connection to Autodesk for license Validation could not be established”

You should be able to run Autodesk Products for 30 days without connecting to the Autodesk Server using Sin...

Next Article
Autodesk Scheduled Updates are Not Applying to Users
Autodesk Scheduled Updates are Not Applying to Users

You have successfully created a Scheduled Update Policy within the Autodesk Portal but the updates are not ...

×

Get Tips Delivered.

Subscribe to Email Updates.

First Name
Last Name
Country
Thank you!
Error - something went wrong!
Return to Resources