Fewer topics have caused more confusion and hand-wringing among Autodesk customers than the managing access and entitlement for Autodesk Construction Cloud (ACC) and BIM 360 projects.
Some common questions include:
Enter content here
About the Author
Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.
More Content by Jeremy Smith
Get Tips Delivered.
Subscribe to Email Updates.
Spinning Wheel in Vault Thin Client. IIS Reset will resolve the problem for a short period of time but then the problem returns.
You are receiving an error when trying to check a file into Vault. The error indicates the file already exists in Vault, but you cannot find the file anywhere in Vault even running an advanced search.
Starting with the 2026 release of the Imaginit Vault Utilities, you will now receive a notice if Autodesk has released updated DLL Libraries which may cause problems with the function of the utilities
This issue appears to be caused by disks with 8KB sector formatting when installing SQL.
The Issue Tool is an integrated feature available across several Autodesk Construction Cloud (ACC) modules, such as Model Coordination, Docs, and Build.
All Revit elements display as halftoned whether object style changed or not.
After dragging the Design Review app to a secondary monitor, or opening it on a monitor other than the primary monitor, all the ribbon tools disappear
After upgrading a Twinmotion file from version 2022.2 or earlier, syncing the file to a Revit model causes the materials applied on the model geometry to reset.
If you need to copy a Twinmotion file between different computers without losing all the material textures applied to geometries in the file, please see the solution below.
The blue region may also appear when switching to a new visual style, causing on-screen commands/tools to become unresponsive in the model space and viewports
AutoCAD and vertical products 2022 to 2026 request admin credentials or return an "Error 1730" on the first run after an installation
