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Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.
Administrators have a number of existing locations in a Forma project. They would like to import a large number of additional locations/rooms without affecting or deleting existing locations.
Forma Data Management is only available to assign from the Forma platform if the customer has a subscription for standalone Forma Data Management license
Reports in BIM 360/Forma projects display the logo associated with the Forma Hub by default. Users want to have a project-specific logo appear on the report.
If the hubs cannot be merged, what is the best way to allow Administrators to provision users with a PlanGrid license and/or add them to projects?
Issue: After creating a bridge to another Forma project, the user changes the name of the folder in the source project.
Certain protective covers for mobile devices, such as iPads can negatively affect performance of the Forma app (along with other applications)
Autodesk Forma Data Management allows administrators to apply a naming standard to project folders
Users who wish to maintain the ability for co-authoring Microsoft Office files on Forma Data Management should view and open files from a web browser
Autodesk has expanded data storage locations for Autodesk Forma into new regions beyond the United States (US) and European Union (EU).
This feature is working as designed. Users cannot share full size sheets from the Forma mobile app if Public Links are not enabled for sheets in the project's settings.
Users report that they cannot locate or install the Issues Addin for Revit 2026. This add-in is typically located on the "Extensions" tab under the Revit product release on a user's Autodesk Account.
Some Revit users report that when opening 2D views or sheets, multiple 3D views are randomly created without warning.
Both the Revit and AutoCAD Content Catalog extensions are readily found and available in the Autodesk Account (manage.autodesk.com) under the respective products on the Products and Services tab
In some cases, a message reading "Error loading data" is displayed when attempting to access the Project Files folder in an ACC project. Here's what you need to know and do to address the issue.
With so many Add-Ins available for Revit, some BIM Managers and System Administrators would prefer to have some control over which add-ins users are permitted to load or unload.
When creating a new project on the Autodesk Forma platform, a user is unable to create a custom Project Type and needs to choose one from the existing list
When dealing with Revit-related issues, a common step in the troubleshooting process is testing the behavior with add-ins disabled
