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Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.
Autodesk has expanded data storage locations for ACC into new regions beyond the United States (US) and European Union (EU).
This feature is working as designed. Users cannot share full size sheets from the ACC mobile app if Public Links are not enabled for sheets in the project's settings.
Users report that they cannot locate or install the Issues Addin for Revit 2026. This add-in is typically located on the "Extensions" tab under the Revit product release on a user's Autodesk Account.
Some Revit users report that when opening 2D views or sheets, multiple 3D views are randomly created without warning.
Both the Revit and AutoCAD Content Catalog extensions are readily found and available in the Autodesk Account (manage.autodesk.com) under the respective products on the Products and Services tab
In some cases, a message reading "Error loading data" is displayed when attempting to access the Project Files folder in an ACC project. Here's what you need to know and do to address the issue.
With so many Add-Ins available for Revit, some BIM Managers and System Administrators would prefer to have some control over which add-ins users are permitted to load or unload.
When creating a new project on the Autodesk Docs platform, a user is unable to create a custom Project Type and needs to choose one from the existing list that may not be specific enough or applicable
When dealing with Revit-related issues, a common step in the troubleshooting process is testing the behavior with add-ins disabled
If you already have an understanding of how to activate an Autodesk Construction Cloud (ACC) hub for your organization, this article helps those who need to activate additional ACC hubs.
This new Home is now the default in Revit 2025.2, but there is a toggle that allows users to switch to the original design.
Users can now search for text across multiple pages of a PDF document when viewing under the Files tool.
Prior to this enhancement, if a user wanted to save a report as a file into a project, they would need to first download the generated report and then save/upload the file manually.
New ACC Feature - Bulk Actions for Adding Members
A number of enhancements and tools have been added to the Autodesk Construction Cloud (ACC) platform over the last several months. Here's what you need to know.
