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Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.
The new site name from ACC is not propagating to Desktop Connector. Here's what you need to know to address the issue.
This behavior is working as designed. Only the Project Files folders can be downloaded as a ZIP file.
The user has been added as a member of the site but has not yet been added to any projects. Here's what the administrator needs to do to address the issue.
The simplest way to identify the Revit version is for a Project Admin to browse to the Revit Cloud Model Upgrade page in a web browser. Here are the steps for both BIM 360 and Autodesk Docs platforms.
When participating in a Revit workshared project (whether file-based, server-based, or cloud-based), users can control which worksets they wish to open when creating a new local file
Few topics seem to confuse customers more than licensing requirements for accessing the Autodesk Construction Cloud
Addressing issue in Revit when trying to open a section view by double-clicking on a section callout
27:50IMAGINiT expert Jeremy Smith explores how Autodesk Upchain can help manufacturers navigate supply chain issues.
Those new to the Autodesk Construction Cloud (ACC) or transitioning from the BIM 360 platform to ACC may be unsure where and how to manage some of the features.
While the steps to sign up are fairly simple, we have received questions about getting multiple team members included in the trial. Here's what you need to know.
22:08IMAGINiT expert Jeremy Smith explores how you can leverage the Fusion 360 Manage Extension in your revision control process.
There is a solution for those using cloud workshared models to get to their files when the service is unavailable.
