AutoCAD products freezes or stops working after installing Windows Update on Windows 11, 25H2, OS Builds 26200.8246
Issue:Â
AutoCAD products freeze or stop responding after opening a drawing. This behavior occurs across all AutoCAD products on systems running Windows 11 version 25H2 (OS Builds 26200.8246).
Program may start only the first time after restarting a computer, and freeze on another attempt to open a drawing.
Causes:
A Microsoft Windows Update.
Solution:
The following work-around will restore the AutoCAD products to normal behavior:
Remove the Microsoft Windows update KB5083769
- Pause Windows Update. Click here for info on how to do this.
- Uninstall the Windows update KB5083769. How to uninstall a Windows Update.
- Reboot the computer.
This blog will be updated as more information becomes available.
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