Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

  • How to find the Autodesk product code for the Detection rule in Intune

    How to find the Autodesk product code for the Detection rule in Intune

    When creating a Microsoft Intune application deployment for an Autodesk product, you may need the MSI Product Code to configure a detection rule.

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  • Autodesk Scheduled Updates - Network Requirements

    Autodesk Scheduled Updates - Network Requirements

    What Network Settings Are Required for Autodesk Access and Scheduled Updates to Work Properly?

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  • Postponing an Autodesk Scheduled Update

    Postponing an Autodesk Scheduled Update

    Can users postpone an Autodesk Scheduled Update if they are in the middle of critical work or approaching a project deadline?

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  • Autodesk Products Must Be Closed for Scheduled Updates

    Autodesk Products Must Be Closed for Scheduled Updates

    Does the Autodesk product associated with a Scheduled Update policy need to be closed for the update to install successfully?

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  • Bluebeam Revu 20 End of Life: Uninstall Script

    Bluebeam Revu 20 End of Life: Uninstall Script

    Following the documented procedure will help ensure that the correct Bluebeam Revu 20 components are removed from the workstation.

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  • How to disable the Autodesk Assistant in AutoCAD products

    How to disable the Autodesk Assistant in AutoCAD products

    Is it possible to disable the Autodesk Assistant in AutoCAD products?

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  • Autodesk software shows license expiring warning after license has been renewed

    Autodesk software shows license expiring warning after license has been renewed

    Your Autodesk software is continuing to display a license expiration warning, even though the license has already been renewed.

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  • How to Download Revit Libraries

    How to Download Revit Libraries

    Issue: I need to download the Revit content and family libraries or extra Revit content.

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  • What happens when an Autodesk Scheduled Update is missed

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  • What time zone is used for a Scheduled Updates policy

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  • How to silently install Autodesk Products updates

    How to silently install Autodesk Products updates

    To install Autodesk updates silently, use the -q switch.

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  • AutoCAD products freezes or stops working

    AutoCAD products freezes or stops working

    AutoCAD products freezes or stops working after installing Windows Update on Windows 11, 25H2, OS Builds 26200.8246

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  • Unsupported Products using AllowSystemContextInstall Installs via Access

    Unsupported Products using AllowSystemContextInstall Installs via Access

    After enabling users with install permissions in Autodesk Access using the AllowSystemContextInstall registry setting to install updates, some updates will not install.

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  • How to uninstall and reinstall the Autodesk Licensing Service

    How to uninstall and reinstall the Autodesk Licensing Service

    Issue: You are getting licensing errors when opening an Autodesk product.

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  • AutoCAD products request admin credentials or give a Error 1730

    AutoCAD products request admin credentials or give a Error 1730

    AutoCAD and vertical products 2022 to 2026 request admin credentials or return an "Error 1730" on the first run after an installation

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  • Download Now method of installation is not working

    Where can I download the Autodesk Download Manager installer?

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  • Changing Email Address associated with Autodesk ID results in loss of access

    Changing Email Address associated with Autodesk ID results in loss of access

    After changing the email address for your Autodesk account, you get an error message when starting an Autodesk cloud application.

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  • Deploying Autodesk applications using PDQ Connect

    Deploying Autodesk applications using PDQ Connect

    How do I deploy an Autodesk product using PDQ Connect? Here's the steps you'll need to know to set this up.

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  • Creating a Autodesk Named User Custom Install deployment

    Creating a Autodesk Named User Custom Install deployment

    If you need to create an Autodesk Custom Install for Named Users, and have the software installed from a network deployment, here's the steps to follow.

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  • "Windows preferred path <SystemDrive>\ProgramData to store service data is not set" LMTools

    "Windows preferred path <SystemDrive>\ProgramData to store service data is not set" LMTools

    After changing the debug.log file's path in LMTools and saving the service, you get this error message. Here's what you need to know and do.

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