Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

  • In a non-persistent virtual environment Autodesk credentials are needed at every login

    Credentials to log in are asked for Autodesk software after every logoff/reboot from Windows in a non-persistent virtual environment.

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  • Error 4005 when installing AutoCAD 2023

    Error 4005 when installing AutoCAD 2023

    Error 4005 when installing AutoCAD 2023. You receive an “Install error: AutoCAD 2023 The install couldn’t finish. Error 4005”

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  • How to turn the User Account Control (UAC) on or off in Windows

    How to turn the User Account Control (UAC) on or off in Windows

    ​​​​​​​Here's how to turn User Account Control (UAC) on or off in Windows 10 and later to troubleshoot an install or software issue

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  • Autodesk Install – System exit code 1260 in the setup.log file

    Autodesk Install – System exit code 1260 in the setup.log file

    If you get this exit code in the setup.log file: 2022-09-13T15:51:01.516 [Bootstrap: 12932, single] [Bootstrap ERROR] [ BS_Setup::ExecuteCommand ]     => Process failed to launch. System exit code  12

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  • Autodesk Design Review silent install

    Autodesk Design Review silent install

    How to do a silent install of Autodesk Design Review

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  • Autodesk Network License Manager debug log file location

    Autodesk Network License Manager debug log file location

    Where do I find my Autodesk Network License Manager debug.log file

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  • Already Installed message when installing an Autodesk 2023 product

    Already Installed message when installing an Autodesk 2023 product

    When an Autodesk install or update install doesn’t complete or was improperly stopped and a reinstall fails, what do you do?

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  • When launching an AutoCAD 2023 you get an “Unable to run AutoCAD”

    When launching an AutoCAD 2023 you get an “Unable to run AutoCAD”

    When launching an AutoCAD 2023 you get an “Unable to run AutoCAD” error, here's what you need to know and do.

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  • The Autodesk Desktop App keeps showing an update is available after the update has already been installed

    The Autodesk Desktop App keeps showing an update is available after the update has already been installed

    You manually install an update to your Autodesk product and the Autodesk Desktop App is still showing the update is available.

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  • “Error 15 The installation couldn’t finish.” when installing Revit 2022

    “Error 15 The installation couldn’t finish.” when installing Revit 2022

    When you get an Install error: Error 15 The installation couldn’t finish. When installing Revit 2022

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  • “Autodesk Access Service Host” error when installing Autodesk products

    “Autodesk Access Service Host” error when installing Autodesk products

    “Autodesk Access Service Host” error in install logs when trying to install an Autodesk product

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  • Error 1 when installing Autodesk 2022 or 2023 software

    Error 1 when installing Autodesk 2022 or 2023 software

    When installing Autodesk 2022 or 2023 products you get an “Install Error:” “The install couldn’t finish. Error 1”

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  • How to change your email address or username in the Autodesk portal

    How to change your email address or username in the Autodesk portal

    You need to either change your email address or your username in your Autodesk account.

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  • Error 3051 when installing an Autodesk Update - Unable to install. A required install component is missing or corrupted.

    Error 3051 when installing an Autodesk Update - Unable to install. A required install component is missing or corrupted.

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  • Silently install the Autodesk Desktop Connector

    Silently install the Autodesk Desktop Connector

    How to silently install the Autodesk Desktop Connector

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  • Error 1622 during the installation of an Autodesk product

    Error 1622 during the installation of an Autodesk product

    Installation of an Autodesk product fails and when checking the ODIS install.log, you find an error 1622.

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  • How to run an Autodesk product as an Admin using the desktop icon

    How to run an Autodesk product as an Admin using the desktop icon

    If you need to set the desktop icon to open the Autodesk product as an admin every time, here's what to do.

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  • How to create a FLEXLM_TIMEOUT environment variable

    How to create a FLEXLM_TIMEOUT environment variable

    Create a FLEXLM_TIMEOUT variable to increase the maximum time for finding a license file for an Autodesk product.

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  • Autodesk account management roles

    Autodesk account management roles

    Here's a handy table of the different Autodesk Account management roles available and what they can do within the system.

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  • How to download the full updated version of the Autodesk Desktop App

    How to download the full updated version of the Autodesk Desktop App when the Autodesk_Desktop_App_Bootstrap.exe crashes while installing the Autodesk Desktop App.

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