Download Now method of installation is not working

October 3, 2025 Ken Williams

Issue:

The Download Now method of installation from your Autodesk account is not working correctly because the Download Manager is not installing. Where can I download the Autodesk Download Manager installer?

Solution:

This issue could be caused by browser security or a firewall server in your network.

Download the Autodesk Download Manager here: Autodesk Download Manager

NOTE: Some web browsers may change the file extension (Google Chrome may replace .exe with .zip, IE may replace it with some numbers), so after downloading the Autodesk Download Manager installer, make sure the file extension is .exe. If the file extension is not .exe, right-click on the file, select to rename the file and change the file extension to .exe and double-click on it to install.

About the Author

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.
Follow on Linkedin More Content by Ken Williams

How to Turn Off Plot.log File Creation

You see multiple plot.log files in many places across network folders and on your own local machine

Changing Email Address associated with Autodesk ID results in loss of access

After changing the email address for your Autodesk account, you get an error message when starting an Autod...

Get Tips Delivered.

Subscribe to Email Updates.

Email Address

First Name

Last Name

Country

Thank you!

Error - something went wrong!

Return to Resources

Welcome to our Hub

Download Now method of installation is not working

Issue:

Solution:

About the Author

Previous Article

Next Article

Solutions Beyond Software™

Download Now method of installation is not working

Issue:

Solution:

About the Author

Previous Article

Next Article

Most Recent Articles

Navisworks does not launch—when the application is opened, nothing happens

Desktop Connector repeatedly shows update notifications, and users need a way to disable them

User is bypassing the approval process during Content Catalog upload.

Vault Backups Suddenly Double Their Run Times

Spinning Wheel in Vault Thin Client. IIS Reset will resolve the problem for a short period of time but then the problem returns.

You are receiving an error when trying to check a file into Vault. The error indicates the file already exists in Vault, but you cannot find the file anywhere in Vault even running an advanced search.

Starting with the 2026 release of the Imaginit Vault Utilities, you will now receive a notice if Autodesk has released updated DLL Libraries which may cause problems with the function of the utilities

This issue appears to be caused by disks with 8KB sector formatting when installing SQL.

The Issue Tool is an integrated feature available across several Autodesk Construction Cloud (ACC) modules, such as Model Coordination, Docs, and Build.

All Revit elements display as halftoned whether object style changed or not.

After dragging the Design Review app to a secondary monitor, or opening it on a monitor other than the primary monitor, all the ribbon tools disappear

After upgrading a Twinmotion file from version 2022.2 or earlier, syncing the file to a Revit model causes the materials applied on the model geometry to reset.

If you need to copy a Twinmotion file between different computers without losing all the material textures applied to geometries in the file, please see the solution below.

The blue region may also appear when switching to a new visual style, causing on-screen commands/tools to become unresponsive in the model space and viewports

Solutions Beyond Software™