BIM 360 - Unable to download folders from Plans folder

January 2, 2023 Jeremy Smith

Issue:  When selecting folders from under Project Files, you have the option to "Download Source Files", which will download the folder and any subfolders into a ZIP file.  When attempting to do the same from the Plans folder, you don't have this option.

Project Files - Can Download Folder(s)


Plans - Cannot Download Folder(s)


Cause:  This behavior is working as designed.  Only the Project Files folders can be downloaded as a ZIP file.

Solution/Workaround:  If you want to download multiple files from the Plans folder in BIM 360, you must open the folder, and select the files, before having the option to Download Source Files, as shown below.

About the Author

Jeremy Smith

Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.

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