Derek Piccininni

System Support Analyst

  • Autodesk Error: The required component Autodesk RealDWG Shared is missing or improperly installed.

    Autodesk Error: The required component Autodesk RealDWG Shared is missing or improperly installed.

    When opening Revit you receive the following error message.

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  • Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

    Autodesk Install Error 1603: Log reads: Registering a product with key 00000 and version 202X.0.0.F failed

    When installing Autodesk software the install fails with a 1603 error

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  • How to check what products are registered with the Autodesk Licensing Service

    How to check what products are registered with the Autodesk Licensing Service

    You want to know which Autodesk products are currently registered with the Autodesk Desktop Licensing Service on your machine.

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  • Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]

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  • The newest version of Revit is not available for download in the Autodesk Portal

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  • Whitelisting IMAGINIT Utilities

    Whitelisting IMAGINIT Utilities

    You are having trouble activating the IMAGINiT Utilities because the connection to the IMAGINiT licensing server is being blocked (Note: This may result in the error message "400 Bad Request").

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  • Autodesk Desktop Connector Startup Error

    Autodesk Desktop Connector Startup Error

    You are receiving the error message: "Startup Error: Desktop Connector Could not Initialize the Autodesk Identity Manager, prompting shutdown."

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  • Autodesk Scheduled Updates are Not Applying to Users

    Autodesk Scheduled Updates are Not Applying to Users

    You have successfully created a Scheduled Update Policy within the Autodesk Portal but the updates are not applying to your users.

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  • How to Schedule Autodesk Software Updates

    How to Schedule Autodesk Software Updates

    You need to create a Scheduled Update Policy for your Autodesk software that can be applied to your users within the Autodesk Portal.

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  • Autodesk Update Policies - What You Should Know

    Autodesk Update Policies - What You Should Know

    Autodesk has introduced a new Update Policies feature within the Autodesk portal. This feature provides a mechanism to control Autodesk updates for users' Autodesk software.

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  • Autodesk Installation: Error Code 2

    Autodesk Installation: Error Code 2

    Download the latest version of the Autodesk ODIS installer component.

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  • How to make an Autodesk Deployment run silently

    How to make an Autodesk Deployment run silently

    You want to run an Autodesk deployment silently so that no user interaction is required.

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  • Installation of Autodesk software on Windows Server 2022 is failing

    Installation of Autodesk software on Windows Server 2022 is failing

    Problem: When installing certain Autodesk software on a Windows 2022 server the installation fails. Cause: Most Autodesk products are not supported on Windows Server OS.

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  • How to Uninstall a Corrupted WebView 2 Component

    How to Uninstall a Corrupted WebView 2 Component

    You need to uninstall the Web View 2 Component but it is corrupted and cannot be uninstalled from the Control Panel.

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  • Can multiple users share a single product subscription?

    Can multiple users share a single product subscription?

    Short answer: No, but there are ways to move licensing around.

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  • Invalid Configuration File Autodesk Licensing Service

    Invalid Configuration File Autodesk Licensing Service

    When manually registering a product with the Autodesk Licensing Service you receive the Error: "Invalid Configuration File".

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  • Recent Windows Update Causing Autodesk Applications to Request Admin Credentials

    After installing Windows updates KB5063875, KB5064010, or KB5063877 Autodesk applications are requesting admin credentials to launch.

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  • You are receiving a 1722 error when trying to run the Reprise License Manager

    Here's what to know and do if you are receiving a 1722 error when trying to run the Reprise License Manager

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  • When launching Map 3D or Civil3D you are receiving error: "Exception in acmapagol.arx ARX Command"

    When launching Map 3D or Civil3D you are receiving error: "Exception in acmapagol.arx ARX Command"

    Autodesk has released a hotfix for this issue

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  • Error Code: -1073741819  When Installing Autodesk Products

    Error Code: -1073741819 When Installing Autodesk Products

    If you receive error Code: -1073741819 when Installing Autodesk products, you'll want to follow these steps.

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