The install couldn’t finish. Error 4000 when installing Autodesk products

July 24, 2024 Ken Williams
Issue:

When installing an Autodesk product you get a:

Install Error: (Product Name)

The install couldn't finish

Error 4000

Solution: Corrupted ODIS component
  1. Open Windows Explorer and go to "C:\Program Files\Autodesk\AdODIS\V1" 
  2. Right-click on "RemoveODIS.exe" and "Run as administrator". Wait until the uninstall is complete.
  3. Download "AdODIS-installer.exe ".
  4. Go to the download location of "AdODIS-Installer.exe" file
  5. Right-click on "AdODIS-installer.exe" and "Run as administrator" to install.
  6. Wait until the installation of the AdODIS-installer is completed.
  7. Try the Autodesk product install again.
Missing Public Documents folder
  1. Open Windows Explorer and paste or type the following in the address bar: %PUBLIC%\Documents
  2. If the "Public Document" folder is not missing you should see:
  3. If the "Public Document" folder is missing or you get an error, in Windows Explorer, go to C:\Users\Public and create a folder called Public Documents
  4. Try the Autodesk product install again.

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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