Resources » Technical Support Blog » Storm and Sanitary Analysis cannot print Profile Plots on Windows 11 24H2

Storm and Sanitary Analysis cannot print Profile Plots on Windows 11 24H2

July 16, 2025 Ryan Wunderlich

Applies to:
Storm and Sanitary Analysis

Issue:
You go to print a Profile Plot and are on Windows 11, version 24H2 and it fails to create a PDF or the PDF is blank and subsequent tries trigger a failure:

 

Causes:
This problem is a known issue with Windows 11, build 24H2 and is not present in 23H2

Solution:
Autodesk has released an updated Storm and Sanitary Analysis (2024.1.1 and 2023.0.4) on July 9th 2025 that corrects the issue.  Please download and install those versions to correct the problem.

About the Author

Ryan Wunderlich

Support Team Manager - AEC Team<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

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