Storm and Sanitary Analysis cannot print Profile Plots on Windows 11 24H2

Applies to:
Storm and Sanitary Analysis

Issue:
You go to print a Profile Plot and are on Windows 11, version 24H2 and it fails to create a PDF or the PDF is blank and subsequent tries trigger a failure:

Causes:
This problem is a known issue with Windows 11, build 24H2 and is not present in 23H2

Solution:
There’s no solution currently other than staying on Windows 11, 23H2, Autodesk is aware of the defect (CIVIL-60012) and has determined that it is severe enough to possibly warrant an update in the future.

Please see this Autodesk KB with a possible work-around:
Cannot print to PDF SSA Profile Plot in Civil 3D

About the Author

Support Team Manager - AEC Team<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

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