Script error when opening Manage Cloud Models in Revit

April 17, 2019 Cherisse Biddulph

 

This issue is related to the process of publishing a Revit cloud model to the BIM 360 website. When going to the 'Collaborate tab' on the ribbon and clicking on 'Manage cloud models' you instantly get an error message 'Web Browser Stopped Running this script?'.


 

BIM 360 Manage Cloud Models script error

Cause:
Your access to the Autodesk websites are being blocked by internet securities.

 

Solution:

Add the Autodesk sites to your machine's Internet Options Trusted Sites. This will be done for each user who is accessing the cloud models.

Control Panel > Internet Options > Security tab > Trusted sites > Click Sites button > uncheck the box "require server verification (https:) for all sites in this zone and enter the following websites:

*.autodesk.com

*.google-analytics.com

*.cloudfront.net

*.virtualearth.net

*.autocadws.com

*.newrelic.com

*.akamaiedge.net

*.amazonaws.com

.s3.amazon.com

*.edgekey.net

*.getsatisfaction.com

*.autodesk360.com 

*.skyscraper.autodesk.com

*.ssl.google-analytics.com

*.js-agent.newrelic.com

*.hotjar.com

*.optimizely.com

cdn.jsdelivr.net

www.googletagmanager.com

cdn.web-platform.io

*.web-platform.io

*.sentry.io

Ken Williams from the IMAGINiT Solution Center team created a batch file that will automatically add the trusted sites for you. Within the zipped TrustedSites folder double click on the 'ClickMe' batch file. 

That is all you have to do and they will be added provided there is no permissions blocking you to add trusted sites in which case you will need to ask your IT to add the trusted sites.

Autodesk BIM 360 Trusted Sites batch file

 

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