Cherisse Biddulph

  • Issues installing the Autodesk Transport Layer Security Updates Require Revit Security Fix for 2018

    Issues installing the Autodesk Transport Layer Security Updates Require Revit Security Fix for 2018

    When installing Autodesk's Revit 2018 Security Fix I kept getting an error that a newer version was installed.

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  • Cannot sign into A360 from Revit

    Cannot sign into A360 from Revit

    When trying to save or Render to A360 you get a message that you do not have an internet connection or "requested service not available" but you can open and access the internet.

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  • Script error when opening Manage Cloud Models in Revit

    Script error when opening Manage Cloud Models in Revit

    Add the Autodesk sites to your machine's Internet Options Trusted Sites. This will be done for each user who is accessing the cloud models.

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  • Advance Steel: Connection Vault palette disappeared

    Advance Steel: Connection Vault palette disappeared

    In Advance Steel you have lost your Connection Vault palette and you can't get it to re-appear on your screen. You have tried the list below with no success.

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  • How to upload or collaborate a model to BIM 360 Docs

    How to upload or collaborate a model to BIM 360 Docs

    Within Revit 2019 and 2018.3 you will first save your model locally. You will not use this model after collaborating so you can either archive it or delete it once the collaboration is successful

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  • Manage Cloud Model publish script error

    Manage Cloud Model publish script error

    From within Revit you want to publish your cloud model to the BIM 360 Docs site.

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  • Revit Cloud Model Maintenance

    Revit Cloud Model Maintenance

    This blog shows you what to do if you keep getting errors that your elements/data is corrupt in your cloud model.

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  • Revit: Missing Third Party Updater Message

    Revit: Missing Third Party Updater Message

    This message is popping up because someone working on the model has the Reinforcement extensions from subscription center installed and the user getting the message doesn't.

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  • BIM 360" Activate your new BIM 360 Design Account "DO NOT USE" meaning

    BIM 360" Activate your new BIM 360 Design Account "DO NOT USE" meaning

    The question you would ask the principle or manager is; do we have a BIM 360 Docs, BIM 360 Field, BIM 360 Build or BIM 360 Glue contract and is there a sites already setup and being used?

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  • Autodesk Desktop Connector is shutting down

    To resolve this issue you need to delete the Microsoft Crypto folder because information inside of that folder has become corrupted.

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  • Revit Tooltips showing weird characters

    Revit Tooltips showing weird characters

    Revit tooltips show odd characters when you hover over icons. This can be caused by a number of things but the one that fixed our issue was to just uninstall and reinstall Revit.

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  • Revit 2019 BIM 360 cloud models error "You are not a member of any hubs"

    Revit 2019 BIM 360 cloud models error "You are not a member of any hubs"

    Install the Revit 2019.0.2 Security fix. All updates will be located in the Autodesk Desktop App or within your account on manage.autodesk.com.

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  • BIM 360 Design: Activating, Setting up a Project, Activating Services and Permissions

    BIM 360 Design: Activating, Setting up a Project, Activating Services and Permissions

    This takes you through the process, step-by-step for BIM 360 Design.

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  • How to activate your BIM 360 Design for the new BIM 360 Docs site

    How to activate your BIM 360 Design for the new BIM 360 Docs site

    You should've gotten an email from Autodesk asking you to activate your BIM 360 Design contract.

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  • Revit APL error - could not load file or assembly 'Apl_Glue

    Revit APL error - could not load file or assembly 'Apl_Glue

    The solution is to reinstall the Autodesk Point Layout (APL). Here's how.

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  • Does Autodesk Docs come with the Autodesk Architecture Engineering & Construction Collection?

    Although when installing your software from the AEC Collection you see that the BIM 360 gets installed, it doesn't necessarily mean you have access to that cloud service.

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