ISSUE:
You receive our license finder dialog with the error code: -1 indicating that the software is unable to find a license and need to activate or point the software to your network license.
You click to "Activate Standalone with Authorization Code" to try to activate and receive:
"An error was encountered: System.Web.Services.Protocols.Soapexception: INVALID_SESSION_ID: Invalid Session ID found in the SessionHeader..."
SOLUTION:
This soap exception happens due to some back-end issues.
Please contact us by sending an email with a screen shot to support@rand.com and let us know you are having problems activating our Utilities.
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