Desktop Connector: Civil 3D Files “Failure gathering references. The reference files(s) may have been deleted or you may not have read permi

November 5, 2021 Jeff Arbogast

Issue:

When working with Civil 3D files in Autodesk Docs.

Desktop Connector: Civil 3D Files “Failure gathering references. The reference files(s) may have been deleted or you may not have read permissions.”

Causes:

  • References files could not be found.
  • Insufficient rights to BIM project folder.

Solution:

How to resolve this issue.

  • Install updates for Desktop Connector.
  • Look for broken references. Then fix or replace them.

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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