Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

  • Fusion 360: How to create an Icon for you Desktop

    Fusion 360: How to create an Icon for you Desktop

    In may cases you may need to create a Desktop Icon for Fusion 360. This can be a result of several possible issues, such as Install Issue, Rights Issue, Delete by mistake.

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  • Mechanical: When exporting to a STEP file the Dialog does not open

    Mechanical: When exporting to a STEP file the Dialog does not open

    Mechanical: When exporting to a STEP file the Dialog does not open. I have FILEDIA set to 1.

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  • AutoCAD: File(s) show Text that is too Bold or Blurry

    AutoCAD: File(s) show Text that is too Bold or Blurry

    There are a few issues that cause the files to show text bold or blurry. Here's what you need to know and do.

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  • Mechanical: I want to Manage the Layers of my Mechanical Content

    Mechanical: I want to Manage the Layers of my Mechanical Content

    When you insert Content such as Beams, Bolts, etc. Mechanical automatically places these on its own Layers. However you would like to be able to control the Layer Properties on your own

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  • Mechanical 2022: When using “Reference from” Osnap AutoCAD seems frozen

    Mechanical 2022: When using “Reference from” Osnap AutoCAD seems frozen

    Mechanical 2022: When using Reference from Osnap Crosshairs never appear and seems frozen until Escape is selected.

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  • Civil 3D: When using the Command Line in one file, types in another files Command Line

    Civil 3D: When using the Command Line in one file, types in another files Command Line

    You have more than one file open in the same instance of Civil 3D. When you start Typing on the Command Line. The typing takes place in another open DWS’s Command Line.

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  • AutoCAD: Measure, Quick Measure (MEASUREGEOM) Does not display Dimensions

    AutoCAD: Measure, Quick Measure (MEASUREGEOM) Does not display Dimensions

    Causes: Local User Support Files corrupted. Drawing is not set to World coordinate System (WCS).

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  • AutoCAD: Text Style missing Dialog does not display

    AutoCAD: Text Style missing Dialog does not display

    When you open an AutoCAD File that is missing a Font. You do not receive the Message “One or more SHX files are missing. What do you want to do?”

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  • Civil 3D: Surface Analysis Elevation Table does not show Color Ranges

    Civil 3D: Surface Analysis Elevation Table does not show Color Ranges

    Civil 3D, Surface Analysis Elevation Table does not show Color Ranges. Here's what you need to know and do to fix it.

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  • Civil 3D: Online Maps are not displayed when opening an existing file

    Civil 3D: Online Maps are not displayed when opening an existing file

    Cause: Disabled Online Maps and used the remember option. Here's what you need to know and do to fix it.

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  • Map 3D: Cannot resize “MAPWSPACE” Palette

    Map 3D: Cannot resize “MAPWSPACE” Palette

    Map 3D 2024: Cannot resize MAPWSPACE Palette. When you try to use your Mouse to resize the edge of your MAPWSPACE no arrows are displayed, and you cannot resize.

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  • AutoCAD: Command Line Temporary Prompt’s display on wrong side

    AutoCAD: Command Line Temporary Prompt’s display on wrong side

    AutoCAD: Command Line Temporary Prompt’s display on wrong side. This is caused by Tablet settings in Windows. Here's what you need to know and do.

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  • Map 3D: When using MAPIINSERT no world file is found

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  • AutoCAD: UCS Icon is odd and appears to overlap

    AutoCAD: UCS Icon is odd and appears to overlap

    You may also experience the View Cube does not match the USC icon and when one is in World Coordinate the other is not.

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  • Civil 3D: Dynamic North Arrow does not follow True North

    Civil 3D: Dynamic North Arrow does not follow True North

    The Dynamic North Arrow should follow true North however it does not. This can be a common occurrence in certain situations.

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  • Autodesk: When Launch Software “pause the session on the other device or sign in as a different user”

    Autodesk: When Launch Software “pause the session on the other device or sign in as a different user”

    Cause: You are attempting to Use a single subscription product on more than one device at the same time.

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  • Autodesk: Product(s) crash “Unhandled Exception has occurred in a component in your application”

    Autodesk: Product(s) crash “Unhandled Exception has occurred in a component in your application”

    You may notice in the error log or details the errors refers to module PbPDF for AutoCAD Addin.dll.

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  • Autodesk: After a licensing error, and Updates applied. Desktop App Cannot be installed from

    Autodesk: After a licensing error, and Updates applied. Desktop App Cannot be installed from

    However, when you go to your Autodesk Desktop App you cannot select any Products updates or Product installs in the Body of the Desktop App Dialog. Here's what you need to know and do to address issue

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  • Autodesk: Cloud Credits are being replaced with Flex Tokens

    Autodesk: Cloud Credits are being replaced with Flex Tokens

    March 29, 2023, all Existing Cloud Credits will expire (including free, trial, and starter credits). These Credits will not transfer to Flex Tokens.

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  • Autodesk: When installing you receive an error “7-Zip Error”

    Autodesk: When installing you receive an error “7-Zip Error”

    The underlying issue has to do with user rights. Here's what you need to know to fix it.

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