Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

  • AutoCAD: Copy/Paste taking a long time or not working

    Read
  • Autodesk: When Starting Software, you receive “acad.exe Entry point not found”

    Autodesk: When Starting Software, you receive “acad.exe Entry point not found”

    The procedure entry point <Entry Point Failure Code> could not be located in the dynamic link library C:\Program Files\Autodesk\AutoCAD 20XX\<file>.dll.

    Read
  • AutoCAD: When using External Reference file performance slows

    AutoCAD: When using External Reference file performance slows

    Drawing becomes slow when Loading , Editing, Using the Reference Palette, and When working with the Drawing in AutoCAD.

    Read
  • Autodesk: “Notice: updates available for Apache Log4j vulnerabilities. See the security advisory on the Autodesk Trust Center for more infor

    Autodesk: “Notice: updates available for Apache Log4j vulnerabilities. See the security advisory on the Autodesk Trust Center for more infor

    Notice: updates available for Apache Log4j vulnerabilities. See the security advisory on the Autodesk Trust Center for more information.

    Read
  • AutoCAD: External Reference file missing/unresolved

    AutoCAD: External Reference file missing/unresolved

    You may receive a message stating, “One or more referenced files could not be located or read what do you want to do?”.

    Read
  • AutoCAD: Relative Path External References are missing when reopened

    Read
  • AutoCAD: Embedded Images disappear after insertion

    AutoCAD: Embedded Images disappear after insertion

    Embedded Images disappear after insertion using the INSERTOBJ command (OLE). Cause: Resolution too large. Here's the fix.

    Read
  • Civil 3D/AutoCAD: Embedded Images no longer display after reopening

    Civil 3D/AutoCAD: Embedded Images no longer display after reopening

    Try to add the image to the file again using this process.

    Read
  • Revit: Log4net.dll is listed as a Security Vulnerability

    Revit: Log4net.dll is listed as a Security Vulnerability

    Log4net.dll is listed as a Security Vulnerability This DLL is installed by Revit and seen as a vulnerability by Fortinet Anti-Virus Software. Here's what you need to know.

    Read
  • Civil 3D: Slow Performance in Large Data Sets

    Civil 3D: Slow Performance in Large Data Sets

    Files with Large Data Sets, slow performance is expected behavior in Civil 3D. Here are some things that can help.

    Read
  • Desktop Connector: Civil 3D Files “Failure gathering references. The reference files(s) may have been deleted or you may not have read permi

    Read
  • Raster Design: Unable to convert Vector PDFs into AutoCAD Geometry using Raster Design

    Raster Design: Unable to convert Vector PDFs into AutoCAD Geometry using Raster Design

    Cause: Raster Design is an Image Processing tool. This does not have the ability to handle PDFs.

    Read
  • AutoCAD: Dimensions in Layout do not match the value in Model Space

    AutoCAD: Dimensions in Layout do not match the value in Model Space

    If your AutoCAD Dimensions in Layout do not match the value in Model Space, we've got a solution for you.

    Read
  • Autodesk Download: Common issues and solutions for Autodesk download problems

    Autodesk Download: Common issues and solutions for Autodesk download problems

    What to do if you're having issues downloading your Autodesk software. In this article we address common problems and solutions to Autodesk download issues.

    Read
  • Autodesk: When Launching an Autodesk Product(s) “Runtime Error! Program: C:\… R6034 An application has made an attempt to load the C runtime

    Autodesk: When Launching an Autodesk Product(s) “Runtime Error! Program: C:\… R6034 An application has made an attempt to load the C runtime

    When Launching an Autodesk Product(s) “Runtime Error! Program: C:\… R6034 An application has made an attempt to load the C runtime library incorrectly.”. Here's what to do next.

    Read
  • Revit 2021: When installing Revit 2021.1.1 “Install failed”

    Revit 2021: When installing Revit 2021.1.1 “Install failed”

    When installing Revit 2021.1.1 you get an "Install failed" message. This is caused by a corrupted Revit installer. Here's what to do.

    Read
  • AutoCAD/AutoCAD LT 2021 or Newer for Mac: "Install failed. Please exit and restart the install"

    AutoCAD/AutoCAD LT 2021 or Newer for Mac: "Install failed. Please exit and restart the install"

    AutoCAD/AutoCAD LT or AutoCAD for Mac: "Install failed. Please exit and restart the install" is a licensing service issue. Here's what to do.

    Read
  • Revit 2021: When installing via Deployment "Install Failed. Unable to install Autodesk Revit 2021. Please contact your system administrator"

    Revit 2021: When installing via Deployment "Install Failed. Unable to install Autodesk Revit 2021. Please contact your system administrator"

    There are a few causes of this issue. Here's how our tech team suggests addressing it.

    Read
  • Civil 3D: Storm and Sanitary, When Analyzing a Network crashes without Error

    Civil 3D: Storm and Sanitary, When Analyzing a Network crashes without Error

    When Civil 3D Storm and Sanitary crashes when you're analyzing a network and you don't get an error, what next? Try these tips from our tech support team.

    Read
  • Autodesk: Products stop working after installing .NET framework 4.7

    Autodesk: Products stop working after installing .NET framework 4.7

    When you install .net 4.7 Autodesk software stops working.

    Read
  • loading
    Loading More...