Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

  • AutoCAD: When Plotting a PDF, Characters are Plotted as Dots

    AutoCAD: When Plotting a PDF, Characters are Plotted as Dots

    AutoCAD, When Plotting a PDF, Characters are Plotted as Dots, here's what to do next.

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  • Inventor: When launching Nastran In-CAD crashes

    Inventor: When launching Nastran In-CAD crashes

    You may need to re-register Windows Presentation Foundation (WPF) for Nastran or it could be a corrupted install.

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  • Civil 3D: When launching you receive error “Unhandled exception in AeccUiMgd.dll”

    Civil 3D: When launching you receive error “Unhandled exception in AeccUiMgd.dll”

    Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue.

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  • AutoCAD: When publishing you sometimes get errors, and no Plot comes out while others work fine

    AutoCAD: When publishing you sometimes get errors, and no Plot comes out while others work fine

    You have Plot/Publish in background enabled and you are receiving Dialog Box Warnings that cannot be seen. Here's what you need to do.

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  • Civil 3D: When Opening a Drawing from Desktop Connector you receive a message saying “Reference file not found”

    Civil 3D: When Opening a Drawing from Desktop Connector you receive a message saying “Reference file not found”

    Warning: Failure gathering references. The referenced file(s) may have been deleted or you may not have read permissions. Here's what you need to know.

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  • Revit: When launching you receive the message “Licensing System Error 2”

    Revit: When launching you receive the message “Licensing System Error 2”

    Issue: Revit: When launching you receive the message “Licensing System Error 2”. Here's what the causes may be and what to do next.

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  • Civil 3D: When Storm and Sanitary Analysis opens from within Civil 3D the file is blank

    Civil 3D: When Storm and Sanitary Analysis opens from within Civil 3D the file is blank

    Civil 3D: When Storm and Sanitary Analysis opens from within Civil 3D the file is blank. Possible for SSA to also freeze. Here's what to do next and possible causes.

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  • AutoCAD: Dimension length is not equal when adding combined Dimensions compared to the overall value

    AutoCAD: Dimension length is not equal when adding combined Dimensions compared to the overall value

    This may due to the overall Dimension rounding down and then when the shorter Dimensions are used, they do not round down as a result of the Dimension placement.

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  • AutoCAD: Dimensions in Layout Isometric View do not match Model Space

    AutoCAD: Dimensions in Layout Isometric View do not match Model Space

    This is caused due to scaling. You must set the Dimension Style to the Scale of the Viewport.

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  • AutoCAD Electrical : "Install the latest 64-bit version of Microsoft Access Database Engine 2016 to use the Catalog Browser"

    AutoCAD Electrical : "Install the latest 64-bit version of Microsoft Access Database Engine 2016 to use the Catalog Browser"

    When launching Electrical. You get an error."Install the latest 64-bit version of Microsoft Access Database Engine 2016 to use the Catalog Browser".

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  • Civil 3D: Survey Database is not readable

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  • AutoCAD: External References cause slow performance

    AutoCAD: External References cause slow performance

    Is your AutoCAD taking forever to open files? Or editing a file is very slow? If your xref Manager takes a long time to open or you have slow performance while working in the file read on!

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  • AutoCAD: Block Palette Crashing AutoCAD

    AutoCAD: Block Palette Crashing AutoCAD

    When attempting to use the Block Palette AutoCAD Crashes and Freezes.

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  • Autodesk: When launching Autodesk Software. You receive a Message saying” The code execution cannot proceed because VCOMP140.DLL was not fou

    Autodesk: When launching Autodesk Software. You receive a Message saying” The code execution cannot proceed because VCOMP140.DLL was not fou

    Autodesk: When launching Autodesk Software. You receive a Message saying” The code execution cannot proceed because VCOMP140.DLL was not found.” Here's what to do.

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  • Autodesk: When Installing” An error occurred while preparing the installation. Please exit and start the install again.”

    Autodesk: When Installing” An error occurred while preparing the installation. Please exit and start the install again.”

    Possible solutions and what to do next.

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  • Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

    Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

    “The product license is no longer available. Please save your work and shut down. <Minutes remaining><product name> will be shut down.” There can be a number of issues that cause this error.

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  • AutoCAD: Command Line is not displayed after launching

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  • AutoCAD: DWG becomes read only when attempting to save

    AutoCAD: DWG becomes read only when attempting to save

    “Unable to save drawing (The path to the Drawing file will be shown) as it is being accessed by another session. Drawing saved to (The original path and then a file name with an extension of .tmp”

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  • Vault: Check-in, Lifecycle Status Change, Revision, Find and Category change cause Vault to crash

    Vault: Check-in, Lifecycle Status Change, Revision, Find and Category change cause Vault to crash

    After performing these operations, you will notice the columns getting wider and wider. Finally, a red X will appear instead of the preview and you will receive a crash error notice.

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  • AutoCAD: Copy/Paste taking a long time or not working

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