Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

  • Autodesk: During installation you receive the error “Could not access network location…”

    Autodesk: During installation you receive the error “Could not access network location…”

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  • Inventor: Offline 30-day License Counter appears in the upper right hand corner

    Inventor: Offline 30-day License Counter appears in the upper right hand corner

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  • AutoCAD: PUBLISH command causes AutoCAD to Freeze

    AutoCAD: PUBLISH command causes AutoCAD to Freeze

    Causes: Unsupported Video Card or Driver. Slow Drawing Access (Network, VPN, WiFi). Plotting in Foreground or Background. AutoCAD Updates. Corrupted file.

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  • Civil 3D Storm and Sanitary Analysis: “Autodesk Storm and Sanitary Analysis has stopped working”

    Civil 3D Storm and Sanitary Analysis: “Autodesk Storm and Sanitary Analysis has stopped working”

    There are several issues that can be related to this problem. OneDrive Bad install Wrong Version

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  • Civil 3D: Unable to find Pressure Pipes Catalog

    Civil 3D: Unable to find Pressure Pipes Catalog

    This can occur when trying to edit or create a parts list. Here's what you need to know and try to resolve the issue in Civil 3D.

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  • AutoCAD 2023, 2024, 2025: Fatal Error during DGN Import

    AutoCAD 2023, 2024, 2025: Fatal Error during DGN Import

    Known issue with Development. Defect Number ticket ACD -44115

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  • AutoCAD: Windows 11 AutoCAD locks up when inserting and opening files

    AutoCAD: Windows 11 AutoCAD locks up when inserting and opening files

    Causes: AutoCAD is running in efficiency mode in Windows 11.

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  • Autodesk: Possible vulnerability revenera “CVE-2024-2658: FlexNet Publisher potential local privilege escalation issue”

    Autodesk: Possible vulnerability revenera “CVE-2024-2658: FlexNet Publisher potential local privilege escalation issue”

    This vulnerability could affect producers who are using a secured communication protocol. However, it does not impact the Autodesk vendor daemon (adskflex.exe)

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  • Civil3D 2025: How to get my C3D as AutoCAD and Map 3D icons back

    Civil3D 2025: How to get my C3D as AutoCAD and Map 3D icons back

    There are documents on this however I have noticed in Civil 3D 2025 making changes to the /Product in the icon target field causes fatal errors.

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  • AutoCAD: When Plotting Message is displayed “Update PC3 File with New Printer”

    AutoCAD: When Plotting Message is displayed “Update PC3 File with New Printer”

    There are several reasons this message can appear. However the main reason is that a PC3 file is tied to a specific Printer/Plotter.

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  • Electrical 2022: When launching you receive “Unhandled Exception” acepublish.arx

    Electrical 2022: When launching you receive “Unhandled Exception” acepublish.arx

    Exception in c:\program fi les\autodesk\autocad 2022\acade\acepublish.arx Unhandled Exception (Followed by Various Memory addresses).

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  • Inventor: “Autodesk Analytics has Stopped Working”

    Inventor: “Autodesk Analytics has Stopped Working”

    You may notice this when you open a file. This is a Service which send Analytics back to Autodesk.

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  • AutoCAD: Sheet Set Manager Blocks with Fields become “#” when etransmitted

    AutoCAD: Sheet Set Manager Blocks with Fields become “#” when etransmitted

    Cause: Wrong active Sheet Set.

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  • Autodesk: “The exception breakpoint. A breakpoint has been reached”

    Autodesk: “The exception breakpoint. A breakpoint has been reached”

    Autodesk: “The exception breakpoint. A breakpoint has been reached. (0x80000003) occurred in the application at location 0x00006FFDE22E95C4.” “Click on OK to terminate the program.”

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  • CFD Ultimate: When Generating a Report “'str' object is not callable”

    CFD Ultimate: When Generating a Report “'str' object is not callable”

    This has been fixed in CFD Autodesk® CFD - Ultimate 2024.0.1 Hotfix 64-Bit

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  • Civil 3D 2023: When Panning and Zooming in a Viewport My Text disappears

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  • 3ds Max: How to reset 3ds Max to defaults settings

    3ds Max: How to reset 3ds Max to defaults settings

    There are several reasons to reset 3ds Max back to defaults settings, User file Corruption, Crashing, Freezing, any sort of odd behavior can be a result of corrupted 3ds Max files.

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  • Civil 3D: Survey database cannot be edited

    When trying to edit a Survey Database in Civil 3D. You find it cannot be edited and has a odd symbol to the left of the Survey Database Name.

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  • ShotGrid: I no longer get a QR code to login

    ShotGrid: I no longer get a QR code to login

    Issue: ShotGrid: I no longer get a QR code to login. When logging into ShotGrid you no longer receive a QR code to login.

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  • Navisworks: Objects do not appear in Navisworks from a iDGN

    Navisworks: Objects do not appear in Navisworks from a iDGN

    Certain Objects in Navisworks that come from Bentley iDGN. Do not show in Navisworks.

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