Revit versions: Revit 2022 and up
Load Autodesk Family is not working properly. The dialog box is empty and not loading the contents.
Cache file is corrupted and blocking the contents being load into project
The cache folder needs to be cleaned.
Navigate to C:\Users\[Users]\AppData\Local\Autodesk\Revit\[Autodesk Revit Version]
Delete the CefCache folder
Reboot the computer.
About the Author
Follow on Linkedin More Content by Gregory Lee
Need tech support? Let us help!
Learn MoreWhen launching an Autodesk program you get "Requested service not available..." error
This occurs in Autodesk Inventor 2025 and 2024 with the 2024.3 update. Here's what you need to know and do.
CFD produces an error that "The Solver license could not be checked out" when operating with Flex Tokens
An AdODISInstaller.run.lock error for the ODIS folder appears during an uninstall or reinstall of the AdODIS.
What to do when you get “ASPX file failed to run at URL: "http://localhost/TestASP/TestASPNet.aspx".”
Here's what to know/do if you want to make a material/appearance available in all your Inventor files.
Typical troubleshooting steps such as rebooting the server, restarting IIS and SQL, repairing the ADMS, etc. all fail to have any meaningful impact on the performance issue.
How to make each instance a separate line in Inventor BOMs
Autodesk SSO integration is enabled for your global domain, but doesn't work for users in some regions
Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2023.
Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2022.
Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2021.
When plotting in AutoCAD using CTB or STB plot styles, objects using True Type fonts (TTF) are not honoring the lineweight settings in the CTB or STB.
When plotting Pressure Networks in a STB (Style based) drawing, the fittings come out in color or do not honor the STB set for that layer
Object Snaps (OSNAPS) not working on Survey Figures, some area snap properly, other areas show the snap in the wrong locations
