Infraworks Models Won't Open from Cloud Drives

January 8, 2024 Ryan Wunderlich

Infraworks models stored on cloud drives (like Sharepoint, One Drive, etc.) will not open when launched from Infraworks.  Models stored in Autodesk Construction Cloud and/or BIM 360 do not exhibit this behavior.  This includes your Desktop and My Documents that are synched to One Drive.

Infraworks models are not designed or intended to be stored in this method, as there are files without extensions and other items that cause issues with Cloud-based storage.  This can also manifest with Distributed File systems, since there are files that do not get copied over during replication.

Create a folder on your local machine or on a standard Microsoft-based server storage and place your model there.

About the Author

Ryan Wunderlich

Support Team Manager - AEC Team<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

Follow on Linkedin More Content by Ryan Wunderlich
Previous Article
Active Trial Prevents Token Flex from Working
Active Trial Prevents Token Flex from Working

You are testing a product and have an active trial for that product that has not expired.  You choose to bu...

Next Article
Can I delete the C:\Autodesk\WI install files folder?
Can I delete the C:\Autodesk\WI install files folder?

The C:\Autodesk\WI folder contains too many files and is taking up valuable hard drive space. Can I delete ...

Need tech support? Let us help!

Learn More