Civil 3D: Online Maps are not displayed when opening an existing file

May 12, 2023 Jeff Arbogast

Issue:
Civil 3D: Online Maps are not displayed when opening an existing file.
When you try to turn on online maps nothing is shown.
You may also see a blank location screen (See figure 1).

Figure 1

Causes:
Disabled Online Maps and used the remember option (see figure 2).

Figure 2

Solution:
How to turn Online Maps back on
•    Go to Options (Right click on the command line and select Options).
•    Go to the System Tab (See Figure 3).
•    Select Hidden Messages.
•    Place a check Mark next to both AutoCAD and Geographic Location (See Figure 4).
•    Select OK.
•    Select OK.

Now you should be able to use Online Maps again.

Figure 3

Figure 4

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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