Heather Volk

Sr. Technical Support Specialist, Building Solutions<br><br>Heather is responsible for responding to customer requests and helping them address technical challenges in a timely manner. She is an experienced Computer Aided Design Manager with a demonstrated history of working in the construction industry. She has strong arts and design professional skills in AutoCAD, plumbing, computer aided design (CAD), project estimation, and facility management, and a history of providing training and technical support.

  • Relative Vs Absolute Pathing

    Relative Vs Absolute Pathing

    What is the difference between Relative and Absolute Pathing?

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  • Autodesk Licensing Uninstall Issue

    Autodesk Licensing Uninstall Issue

    This can be caused by corruption of licensing services & user not having proper permissions. Here's what you need to know and do.

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  • Revit to BIM 360: Moving an existing file-based work-shared model to BIM 360

    Revit to BIM 360: Moving an existing file-based work-shared model to BIM 360

    Issue: The option to Collaborate in BIM 360 Doc management is greyed out or unavailable. Here's what you need to know.

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  • BIM 360 Quick Tips

    BIM 360 Quick Tips

    Do you find it confusing to tell the difference between the two BIM 360 hubs? Is it hard to find some of the settings between the two platforms? We will go over some quick tips to tell the difference

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  • Revit 2020 Sync Errors with BIM 360

    Revit 2020 Sync Errors with BIM 360

    When opening BIM 360, the following error pops up. All the links are unloaded and will not reload.

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  • How to relinquish Revit Worksets when user is not available

    How to relinquish Revit Worksets when user is not available

    An error stating that a user has not relinquished their work-sets has popped up and that user is not available to fix it. Or it could be that the user is no longer with the company, but the project is

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  • Revit Cloud Work-sharing Best Practices

    Revit Cloud Work-sharing Best Practices

    Working in a Revit project being work-shared in the Autodesk Construction Cloud / ACC (BIM 360) platform? Get best practices when working in work-shared BIM360 projects to help avoid poor performance

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  • How to pull systems out of Revit and into Fabrication MEP

    How to pull systems out of Revit and into Fabrication MEP

    Moving data from Revit into Autodesk Fabrication MEP

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  • Fabrication CADmep Network Database Set-up

    Fabrication CADmep Network Database Set-up

    Move the most current and updated Fabrication CADmep Database to a network or shared location. This can be somewhere on a server or in the cloud.

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  • Autodesk Clean Uninstall/ Reinstall Directions

    Autodesk Clean Uninstall/ Reinstall Directions

    Using the Autodesk uninstall tool to remove 2021 and older product is a quicker method that removes the items in the order it wants to be uninstalled while removing all parts associated.

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  • Fabrication CADmep Database Migration

    Fabrication CADmep Database Migration

    Every year there is a new version of Fabrication CADmep released. To keep up with the new versions you must migrate the current database and settings up to newer versions.

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  • Pathing folders in the Fabrication CADmep Database

    Pathing folders in the Fabrication CADmep Database

    When working in the “Folders” section of the database (Display Folder Interface button) and looking for items, but they are not showing in the imperial content folder.

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  • Fabrication CADmep Lok File

    Fabrication CADmep Lok File

    Have you ever experienced a crash while working in Autodesk products? Was the product Fabrication CADmep? If so, read on!

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  • Creating a Fabrication CADmep Service

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  • How to create a Support Case on the IMAGINiT Website

    How to create a Support Case on the IMAGINiT Website

    IMAGINiT has different levels of support to cover all customers. Our response time to cases depends on the level of support

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  • Drawing Sloped Pipe in Fabrication MEP

    Drawing Sloped Pipe in Fabrication MEP

    Process: Slopping Pipe with Design Line in Fabrication MEP

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  • Fabrication Annotations

    Fabrication Annotations

    There are a handful of different types of annotations for Fabrication. Each annotation has different settings that can be set to match your company standards.

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  • Revit: “The central model has been copied or moved”- Issues saving or opening

    Revit: “The central model has been copied or moved”- Issues saving or opening

    When a central model is created, Revit stores the path of the central file as it appears on the computer creating it. If another computers pathing is different, the error above will pop up.

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  • Revit Display Issues

    Revit Display Issues

    Issue: Isometric views of Revit project do not have crisp clean lines or are not displaying properly.

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  • A Guide to Project Navigator

    A Guide to Project Navigator

    The Management system of Project Navigator will help maximize your functionality and efficiency in creating your “BIM” model using multiple versions of the AutoCAD Architectural and MEP software.

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