Heather Volk

Sr. Technical Support Specialist, Building Solutions<br><br>Heather is responsible for responding to customer requests and helping them address technical challenges in a timely manner. She is an experienced Computer Aided Design Manager with a demonstrated history of working in the construction industry. She has strong arts and design professional skills in AutoCAD, plumbing, computer aided design (CAD), project estimation, and facility management, and a history of providing training and technical support.

  • Working with outside DWG’s & File Clean Up

    Working with outside DWG’s & File Clean Up

    A workflow that should be avoided is opening an old project file and doing a “save-as” and deleting things that are not needed.

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  • The IMAGINiT Community Website!

    The IMAGINiT Community Website!

    On the Home page of this site we have added a case cue for companies to be able to see how many cases they have open and the status of them.

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  • 2 Ways to Export in Fabrication CADmep

    2 Ways to Export in Fabrication CADmep

    There are multiple ways to export a MAJ in Fabrication, it really comes down to what you need in the end and where it is going.

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  • Error Creating MAJ in Fabrication CADmep

    Error Creating MAJ in Fabrication CADmep

    When trying to use the command “CREATECAM” and you get an error message or a pop up. “The following item(s) will not be output”

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  • Licensing Issues with Autodesk Access

    Licensing Issues with Autodesk Access

    The main solution is to delete the “Loginstate.xml” but I have had to do other steps as well

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  • Fabrication to Revit

    Fabrication to Revit

    There is a Fabrication to Revit add-in that will allow you to take the Fabrication CADmep database and pull it across to Revit.

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  • Fabrication CADmep Dimension Error

    Fabrication CADmep Dimension Error

    There can be a few reasons why this is popping up. Typically, there is an issue with a dimension being too short to accomplish what you are trying to do

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  • Revit Cannot Run External Application APL

    Revit Cannot Run External Application APL

    The solution is simple, the latest version of Autodesk Point Layout needs to be installed. Any other versions need to be uninstalled.

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  • From Revit to Fabrication

    From Revit to Fabrication

    How to pull systems out of Revit and into Fabrication CADmep

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  • Revit Error Revitworker.exe

    Revit Error Revitworker.exe

    If the Revitworker.exe is running as administrator but the Revit process is not, it will cause issues with communication between the two.

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  • Revit Missing Add-in Error

    Revit Missing Add-in Error

    Is Revit current on updates? If not, install all updates. Then test Revit to see if the error goes away.

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  • Helpful Tips to Address Warnings in a Revit Model

    Helpful Tips to Address Warnings in a Revit Model

    Are you getting warnings or error messages in your Revit model? Are those warnings making the model slow to open or making the file crash? You'll need this blog.

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  • Revit Crashes when Editing Materials

    Revit Crashes when Editing Materials

    Is Revit crashing when trying to edit materials, creating a material or after element selection?

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  • Issues Creating BIM360 Data Exchange

    Issues Creating BIM360 Data Exchange

    The issue is your level of permissions to the files. If you are not listed as an Admin for the HUB or project, then you are a Member of a project.

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  • Revit 2024 Dark Mode

    Revit 2024 Dark Mode

    Did you know that there is an option for Dark Mode in Revit 2024? Well buckle up, because there is and its here!

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  • CAMDuct Lok Issue

    CAMDuct Lok Issue

    Are you getting an error that says “Unable to lock the file” when opening an existing .MAJ or .ESJ? The file is already locked by User “User name”

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  • Autodesk Access Not Showing Updates

    Autodesk Access Not Showing Updates

    If you continue to have issues with Access a uninstall / reinstall following these steps may fix it.

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  • Building Connected: How to Set Up

    Building Connected: How to Set Up

    Did you just purchase licenses of Building Connected and you are not sure what to do? This blog will go over the proper steps to get you started and on your way.

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  • Relative Vs Absolute Pathing

    Relative Vs Absolute Pathing

    What is the difference between Relative and Absolute Pathing?

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  • Revit to BIM 360: Moving an existing file-based work-shared model to BIM 360

    Revit to BIM 360: Moving an existing file-based work-shared model to BIM 360

    Issue: The option to Collaborate in BIM 360 Doc management is greyed out or unavailable. Here's what you need to know.

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