Revit 2020 Sync Errors with BIM 360

Issue:

When opening BIM 360 The following error pops up.  All the links are unloaded and will not reload.

Causes:

The cause is a new add-in that was released 4 days ago. The NWC Publish Add-In for Revit 2020 is causing the syncing issues.

OR

When trying to push a file into the cloud no Hubs show up and it will no allow anything else to happen.

Solution:

Close Revit:

1. Do not install this Add-In
2. Uninstall the Add-In from the control panel.
3. If you have already installed the Add-In you can also disable it without uninstalling it.

1. Go to C:\ProgramData\Autodesk\Revit\Addins\2020
2. Create a new folder called “Archive”
3. Drag and drop the following items into that folder:

4. Go to the Autodesk desktop app and make sure your Revit is updated to version 2020.2.9. If not install updates.
5. Launch Revit

Conclusion:

IF you still need to export an NWC from your Revit product there is a better way to achieve this. Go to this link:

https://www.autodesk.com/products/navisworks/3d-viewers

Scroll down to where it says:

Download Navisworks NWC File Export Utility. Select the 2020 exe and follow the directions in the link.

This will need to be done with the program closed. Then the utility shows up on the “Add-In’s” tab under External Tools.

Then select “Navisworks 2020” to export to NWC.

Update:

Autodesk has released an update that fixes the issues mentioned above. Go to the Autodesk Desktop app and download and install the following update:

Note: As of 02/23/2024, Revit 2020 is no longer supported by Autodesk. The information contained in this post may no longer be relevant and/or the necessary updates to the product may be inaccessible

Created by Heather Volk - IMAGINiT Technologies Technical Support

About the Author

Sr. Technical Support Specialist, Building Solutions<br><br>Heather is responsible for responding to customer requests and helping them address technical challenges in a timely manner. She is an experienced Computer Aided Design Manager with a demonstrated history of working in the construction industry. She has strong arts and design professional skills in AutoCAD, plumbing, computer aided design (CAD), project estimation, and facility management, and a history of providing training and technical support.

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