Revit 2020 Sync Errors with BIM 360

Issue:

When opening BIM 360 The following error pops up.  All the links are unloaded and will not reload.

Graphical user interface, application

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Causes:

The cause is a new add-in that was released 4 days ago. The NWC Publish Add-In for Revit 2020 is causing the syncing issues.

Graphical user interface, text, application

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OR

When trying to push a file into the cloud no Hubs show up and it will no allow anything else to happen.

Graphical user interface, application

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Solution:

Close Revit:

  1. Do not install this Add-In
  2. Uninstall the Add-In from the control panel.
  3. If you have already installed the Add-In you can also disable it without uninstalling it.
  1. Go to C:\ProgramData\Autodesk\Revit\Addins\2020
  2. Create a new folder called “Archive”
  3. Drag and drop the following items into that folder:

Graphical user interface, text, application, email

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  1. Go to the Autodesk desktop app and make sure your Revit is updated to version 2020.2.9. If not install updates.
  2. Launch Revit

Conclusion:

IF you still need to export an NWC from your Revit product there is a better way to achieve this. Go to this link:

https://www.autodesk.com/products/navisworks/3d-viewers

Scroll down to where it says:

Download Navisworks NWC File Export Utility. Select the 2020 exe and follow the directions in the link.

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This will need to be done with the program closed. Then the utility shows up on the “Add-In’s” tab under External Tools.