License Error When Launching AutoCAD or AutoCAD Based 2020 and 2021 Products

June 2, 2020 IMAGINiT Technologies

By: Jeff Arbogast , CSV | Solution Center Team Lead

“License Error - ADLSDK_STATUS_AUTH_PENDING 22:Retry limit exceeded connecting to the Service" when launching AutoCAD or AutoCAD Based 2020 and 2021 Products

Issue:
“License Error - ADLSDK_STATUS_AUTH_PENDING 22:Retry limit exceeded connecting to the Service" when launching AutoCAD or AutoCAD Based 2020 and 2021 Products


Causes:
Licensing and single Sign on update/Corruption


Solution:
1.) Go to C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing
2.) Right Click on the Folder AdskLicensing
3.) Select properties
4.) Go to the Security Tab
5.) Make sure everyone has full rights to this folder
6.) Select OK
7.) Right click on the uninstall.exe in the AdskLicensing folder
8.) Select “run as administrator” If this folder is empty you can move on to the next step
9.) Disable all Virus Scans and Firewalls (These should be turned back on after this fix is complete)
10.) Download and install the Autodesk Licensing Services Updates
11.) Download and install the latest single sign on component
12.) Launch software to test.

Previous Article
How to Extract or Remove Custom BMP Icons from a CUIX
How to Extract or Remove Custom BMP Icons from a CUIX

By: Ryan A Wunderlich | Senior Support Specialist Issue: You have a Custom or Enterprise CUIX file, and you...

Next Article
Inventor Material Editor Precision
Inventor Material Editor Precision

By: Heath White | SR. MFG Support Specialist Issue: You want to change the precision of the Density (or ano...