Resources » Technical Support Blog » How to create a Support Case on the IMAGINiT Website

How to create a Support Case on the IMAGINiT Website

October 3, 2025 Heather Volk

Website: https://www.imaginit.com/loginpage?returnurl=%2fMy-Account

Steps:

  1. Sign into account
  2. Click on Support Contracts, then Submit A Case

  1. Fill in all information that is missing:

  1. Once submitted it will give you the case number:

Support Levels:

IMAGINiT has different levels of support to cover all customers. Our response time to cases depends on the level of support. For more information on that please review here: https://www.imaginit.com/support/overview

 

About the Author

Heather Volk

Sr. Technical Support Specialist, Building Solutions<br><br>Heather is responsible for responding to customer requests and helping them address technical challenges in a timely manner. She is an experienced Computer Aided Design Manager with a demonstrated history of working in the construction industry. She has strong arts and design professional skills in AutoCAD, plumbing, computer aided design (CAD), project estimation, and facility management, and a history of providing training and technical support.

More Content by Heather Volk
Previous Article
With Vault Office Client 2019 installed - a right-clicked zip file error appears 'Explorer.exe cannot run...'
With Vault Office Client 2019 installed - a right-clicked zip file error appears 'Explorer.exe cannot run...'

Right-click a zip file causes a message "Explorer.exe cannot run because there is no registered version of ...

Next Article
Drawing Sloped Pipe in Fabrication MEP
Drawing Sloped Pipe in Fabrication MEP

Process: Slopping Pipe with Design Line in Fabrication MEP

×

Get Tips Delivered.

Subscribe to Email Updates.

First Name
Last Name
Country
Thank you!
Error - something went wrong!
Return to Resources