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Error 1 when installing Autodesk 2022 or 2023 software

August 19, 2022 Ken Williams

Issue:

When installing Autodesk 2022 or 2023 products you get an “Install Error:” “The install couldn’t finish. Error 1”

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Solution:

  1. On the bottom left Windows start button type “services”
  2. Click on “Services app”

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  1. Double click on the “Autodesk Desktop Licensing Service” to open it.

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  1. Click on the “Log On” tab at the top.

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  1. Click on the “Local System account” and put a check in the “Allow service to interact with desktop” box. Then click apply

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  1. Highlight the Autodesk Desktop licensing Service and stop and start the service.

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  1. Try installing the product again.

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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