Autodesk: When installing you receive an error “7-Zip Error”

January 13, 2023 Jeff Arbogast


Autodesk: When installing you receive an error “7-Zip Error”.




  • Make sure your Username does not have any Blank Spaces or Special Characters.
  • Make sure your User is an Administrator.
  • Make sure your Virus Scan is disabled during the install.


Download the installer

  • Go to
  • Find the Product you wish to install.
  • Select the Drop down next to the “Install” button.
  • Select download.
  • Once Downloaded Double click the Downloaded file.
  • This will extract the installer to Documents\Autodesk\<Product name>\.




Create a new Windows Temp folder

  • In Windows Explorer create a new folder off the C: Drive called “adskTemp”.
  • Right click on the folder and select properties.
  • Under the Security Tab.
  • If you do not have the Everyone group, Select the Add button.
  • Type Everyone and select the Check Names button.
  • Select OK.
  • Highlight Everyone group.
  • Check Mark Full Control under Allow.
  • Select OK.


Move your Temp Folder.

  • Right click on top of your Start Button, Select “Settings”.
  • Type Environment in your Search and select “Edit the System Environment variables”.
  • Select the Advanced Tab.
  • Select “Environment Variables…” Button.
  • In the “User variables for <Username>” section at the top Highlight TEMP and select the Edit Button.
  • Copy the existing location for future use (So you can put this back when done).
  • Change the path to the path you created above.
  • Select OK.
  • Perform the same operation for the Variable TMP as well.

Now try the install again.


Once completed you can move your temp and TMP Folders back to their original location.


About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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