When launching your Autodesk Desktop Connector you get an error message that says:
'Autodesk Desktop Connector is shutting down Unable to load a valid configuration for application Bridges'.
Solution:
To resolve this issue you need to delete the Microsoft Crypto folder because information inside of that folder has become corrupted.
The Crypto folder is located in the C:\Users\your user profile folder\AppData\Roaming\Microsoft.
NOTE: The AppData folder is a hidden folder. Here is Microsoft's steps on how to show hidden folders.
Once that folder is deleted launch the Autodesk Desktop Connector.
Autodesk has an another suggestion that I didn't need to try but I want to add it here so you have other suggestions.
Error: "Autodesk Desktop Connector application failing to initialize" when opening the application
Solution:
Follow these steps to resolve the initialize error message:
- Hold down the Windows key and press 'r'.
- In the "Run" dialog that pops up, type "services.msc" (minus the quotes) and press Enter.
- In the window that pops up, look for the entry named "Autodesk File System Monitor Service".
- Double-click on the entry.
- If the "Service Status" is "Stopped", try clicking on the "Start" button on this dialog.
- Status should now show as "Running".
- Try starting Desktop Connector again, this time it should open successfully.
