Issue:
When trying to invite users to an Autodesk Account, the following error message is displayed, "Users weren't added due to network problems. Users weren’t assigned."
This is followed by a list of the user(s) who weren’t added.

Causes:
The user has already been added to the account, but as a guest.
When users are added to an Autodesk Forma (Formerly ACC/BIM360) account hub, they are automatically added as guests to the Autodesk Account.
Solution:
To see the user(s) in your Autodesk Account, go to User Management>>By User, and toggle on "Show Guests".
To change their role, go to User Management>>By User, select the user, and then change their role to User.
Alternatively, remove the user(s) from the Autodesk Account, and re-add them to resolve the issue.
Please refer to this Autodesk article for additional troubleshooting - "Users weren't added due to network problems" when inviting users









![Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fres.cloudinary.com%2Fuf-554092%2Fimage%2Fupload%2Fv1781788620%2FVTError_gp5cfk.png&size=1&version=1784012402&sig=90d6bf9682772a28997f22a8034d6215&default=)










