Problem:
You are having trouble activating the IMAGINiT Utilities because the connection to the IMAGINiT licensing server is being blocked (Note: This may result in the error message "400 Bad Request").
Solution:
You will need to whitelist the following URL: swservice.rand.com for both port 443 (https) and port 80 (http).
About the Author
System Support Analyst
Follow on Linkedin More Content by Derek Piccininni
Need tech support? Let us help!
Learn More
Error: “Drawing file is write protected” even when: you have full permissions, no one else has the file open, and the file worked fine in previous versions. Here's what you need to know and do.
After changing the username in your Autodesk Account he new username is not reflected in Revit. Instead, the old username is shown after signing in to Revit. Take the steps below to fix this issue
You should be able to run Autodesk Products for 30 days without connecting to the Autodesk Server using Single User Licenses.
You are receiving the error message: "Startup Error: Desktop Connector Could not Initialize the Autodesk Identity Manager, prompting shutdown."
You have successfully created a Scheduled Update Policy within the Autodesk Portal but the updates are not applying to your users.
You need to create a Scheduled Update Policy for your Autodesk software that can be applied to your users within the Autodesk Portal.
Autodesk has introduced a new Update Policies feature within the Autodesk portal. This feature provides a mechanism to control Autodesk updates for users' Autodesk software.
After enabling users with install permissions in Autodesk Access using the AllowSystemContextInstall registry setting to install updates, some updates will not install.
What are the recommended configurations to improve performance for AutoCAD products in a virtual environment.
License checkout timed out. What do you want to do? when launching Autodesk 2020 or newer software on Windows.
The Autodesk Desktop App may have tried to auto-update or a Windows update may have interfered with the program.
How to perform a clean removal and reinstallation Microsoft .NET Runtime, ASP.NET Core Runtime, and .NET Desktop Runtime
The Autodesk Desktop licensing Service does not appear in the Windows Add or Remove programs or the Control Panel > Program And Features.
After updating to Windows 11 24H2 Civil 3D 2026 will not launch.
You want to do a silent installation of Autodesk Access on users’ machines
The Autodesk service that you are trying to access is Temporarily unavailable. If you get this, here's what you need to know and do.
This problem can be caused by a few different things, but usually it’s a permissions issue of some kind
A scheduled task deletes a licensing file that prevents Autodesk products from starting.
During the installation of Revit, the following error appears: “PACR.msi was not found.”
Desktop Connector Install Issue due to .NET components and residual registry