Shlomo Okoye

  • Content Catalog Thumbnail Preview Images Have Heavy Lineweights

    Content Catalog Thumbnail Preview Images Have Heavy Lineweights

    After uploading Revit families to Autodesk Content Catalog, the generated thumbnail previews may display excessively thick lines, making the family difficult to identify.

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  • Content Catalog is not generating preview image for some Revit families

    Content Catalog is not generating preview image for some Revit families

    Some Revit families uploaded to Autodesk Content Catalog generate incomplete thumbnails, blank 2D previews, or no 3D preview at all.

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  • Connector Element is showing in Content Catalog preview images

    Connector Element is showing in Content Catalog preview images

    After uploading Revit families to Autodesk Content Catalog, users may notice that connectors are visible in the generated thumbnail preview images.

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  • Hyperlinks not included when plotting to PDF from Revit

    Hyperlinks not included when plotting to PDF from Revit

    Issue: Users reported an issue where hyperlinks in views/callout tags are no longer included after plotting to PDF from Revit.

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  • LTSCALE command causes screen to appear blank in AutoCAD 2027

    LTSCALE command causes screen to appear blank in AutoCAD 2027

    After using the LTSCALE command in a viewport window, the screen blanks out and does not regenerate automatically.

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  • Forma Data Management availability with Flex Subscription

    Forma Data Management availability with Flex Subscription

    Is Forma Data Management available with Flex Subscriptions?

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  • Should I upgrade to Desktop Connector version 2027.x

    Should I upgrade to Desktop Connector version 2027.x

    You want to know if you should upgrade from Desktop Connector version 15.x or 16.x or 17.x to 2027.x

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  • Revit files show as pending after uploading to Content Catalog

    Revit files show as pending after uploading to Content Catalog

    When uploading a large Revit Family, Project or Template file to the Content Catalog, the preview image is not processed

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  • Text appear smaller and out of line after exporting to PDF from Civil 3D 2025

    Text appear smaller and out of line after exporting to PDF from Civil 3D 2025

    When exporting to PDF from Civil 3D 2025, Text styles with some specific system fonts (e.g. Calibri), and an oblique angle set to 1 or larger appear to shrink vertically

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  • Revit still shows old username after making changes in Autodesk Account

    Revit still shows old username after making changes in Autodesk Account

    After changing the username in your Autodesk Account he new username is not reflected in Revit. Instead, the old username is shown after signing in to Revit. Take the steps below to fix this issue

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  • Missing materials when exporting Revit view to Twinmotion

    Missing materials when exporting Revit view to Twinmotion

    When opening a new Revit view in Twinmotion using Direck link, you may receive a warning dialog, or notice that some materials are missing or were not imported

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  • No PDF Preset when publishing to PDF from AutoCAD

    No PDF Preset when publishing to PDF from AutoCAD

    The PDF Preset dropdown menu becomes greyed out and inactive when selecting the option to Publish to PDF in the Publish dialog in AutoCAD.

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  • How to add automatic scale fields to viewports in AutoCAD

    How to add automatic scale fields to viewports in AutoCAD

    When working on AutoCAD drawings or creating drawing templates, especially for drawing sheets with large number of viewports, it is more efficient to use FIELDS for scale annotations

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  • How to add a new scale to the scale bar in AutoCAD

    How to add a new scale to the scale bar in AutoCAD

    The scale bar from AutoCAD tool palettes is a dynamic block that uses Visibility parameters to define a list of commonly used scales.

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  • Change the tick marks on either ends of a dimension line separately in Revit

    Change the tick marks on either ends of a dimension line separately in Revit

    There is currently no functionality to change the dimension ticks on either ends of a dimension line separately in Revit, however, you can work around this by using Ordinate Dimensions.

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  • 3D Solids mesh lines displayed when plotting using Legacy Hidden Visual Style

    3D Solids mesh lines displayed when plotting using Legacy Hidden Visual Style

    When plotting views containing 3D solids from AutoCAD using the Legacy Hidden Visual Style, mesh lines are displayed, especially on curved surfaces.

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  • Pattern too large - when editing the import scale of patterns in Revit

    Pattern too large - when editing the import scale of patterns in Revit

    When editing the import scale of Drafting or Model patterns in Revit, the following error message is displayed,

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  • Error: failed to initialize the licensing environment. When using AutoCAD

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  • Ribbon tools disappear after moving Autodesk Design Review app to a secondary monitor.

    After dragging the Design Review app to a secondary monitor, or opening it on a monitor other than the primary monitor, all the ribbon tools disappear

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  • Materials reset when syncing upgraded Twinmotion file.

    After upgrading a Twinmotion file from version 2022.2 or earlier, syncing the file to a Revit model causes the materials applied on the model geometry to reset.

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