Bob Felton

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 23 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

  • When launching Vault this error pops up: Object reference not set to an instance of an object

    When launching Vault this error pops up: Object reference not set to an instance of an object

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  • AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

    AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

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  • Vault "There are no remaining values in this revision scheme" message when releasing an Item

    Vault "There are no remaining values in this revision scheme" message when releasing an Item

    When releasing an Item or an assembly, the current revision scheme may have no more revision values available

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  • AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    Windows 10 or Windows 11 is in 'S Mode' (Secure Mode) that attempts to protect you from downloading any apps except those from the Microsoft App Store.

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  • In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    When switching the use of AutoCAD from a desktop PC to a laptop, pressing the F8 function key no longer toggles ORTHO snap mode on or off, like it did in AutoCAD on the desktop PC.

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  • What SQL version is being backed up when SQL is upgraded?

    What SQL version is being backed up when SQL is upgraded?

    How to tell what version and edition of SQL is running Autodesk Vault?

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  • How to plot multi-sheet PDFs from Vault in the original layout order

    How to plot multi-sheet PDFs from Vault in the original layout order

    How to plot multi-sheet PDFs from Vault in the original layout order from AutoCAD drawings.

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  • Updating the Vault State property using the IMAGINiT Utilities for Vault Metadata Update

    Updating the Vault State property using the IMAGINiT Utilities for Vault Metadata Update

    The IMAGINiT Vault Server Utilities' Vault Metadata Update can export, modify and import data from a spreadsheet.

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  • Vault 2016 doesn't recognize AutoCAD 2018 dwg

    Vault 2016 doesn't recognize AutoCAD 2018 dwg

    When an older Vault 2016, for example, has an AutoCAD drawing that was last saved in AutoCAD 2018 or higher, that had been added to Vault from File

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  • DWG Icons are Blank in Windows Explorer and open in separate AutoCAD sessions

    DWG Icons are Blank in Windows Explorer and open in separate AutoCAD sessions

    A quick solution for fixing blank dwg icons that open in multiple AutoCAD sessions.

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  • How to match Windows graphics driver version with NVIDIA's version

    How to match Windows graphics driver version with NVIDIA's version

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  • Closing many open drawings in AutoCAD Mechanical takes too long

    Closing many open drawings in AutoCAD Mechanical takes too long

    It takes too long to close each open drawing in AutoCAD Mechnical.

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  • Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for more than one property update.

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  • Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files at Copy & File Redirection stage

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  • Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor stalls for days after a power outage.

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  • Is there a way to draw in AutoCAD and plot to PDF files on an iPad or Android Tablet?

    Is there a way to draw in AutoCAD and plot to PDF files on an iPad or Android Tablet?

    Use AutoCAD Mobile or AutoCAD Web to create and edit AutoCAD drawings on an Apple iPad.

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  • How to update location for Network License Manager for AutoCAD for Mac

    How to update location for Network License Manager for AutoCAD for Mac

    There are two methods to update the host for the Network License Manager for AutoCAD for Mac.

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  • AutoCAD for Mac opens drawing edited in Windows version and Xrefs are Missing or Not Loading

    AutoCAD for Mac opens drawing edited in Windows version and Xrefs are Missing or Not Loading

    Making all of the relevant folders on Google Drive 'available offline' which saves a copy locally seems to be working.

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  • Vault Login shows Illegal Null Parameter Extension Error

    Vault Login shows Illegal Null Parameter Extension Error

    This 'Illegal null parameter' is caused by the access to the Autodesk cloud services that authenticate an Autodesk ID account's access to Vault is unavailable.

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  • Still getting Vault 2022 Thin Client after upgrading to Vault 2023

    Still getting Vault 2022 Thin Client after upgrading to Vault 2023

    Vault Pro 2022 Thin Client still appears after a Vault Pro 2023 upgrade.

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