Bob Felton

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 25 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

  • How to receive email notification when Vault project files have lifecycle state changes

    How to receive email notification when Vault project files have lifecycle state changes

    Lifecycle Change Notifier: Provides an email notification when your project has lifecycle state changes and allows support for reporting properties in the Lifecycle Notification setup.

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  • How to receive email notification if the Vault Job Processor is offline or backed up

    How to receive email notification if the Vault Job Processor is offline or backed up

    With the IMAGINiT Vault Server Utilities, the Job Manager Config utility can send email notifications if the Vault Job processor is offline or backed up.

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  • Missing AutoCAD xrefs in Vault are causing DWF and PDF files to display incorrectly

    Missing AutoCAD xrefs in Vault are causing DWF and PDF files to display incorrectly

    When previewed in Vault, the xrefs are not visible and do not create good PDFs.

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  • Vault is slow when creating a sub-folder in a folder with 1000 other folders

    Vault is slow when creating a sub-folder in a folder with 1000 other folders

    Why does Vault appear to lock up? Is the number of sub-folders causing this?

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  • Autodesk Vault 2023 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Autodesk Vault 2023 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2023.

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  • Autodesk Vault 2022 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Autodesk Vault 2022 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2022.

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  • Autodesk Vault 2021 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Autodesk Vault 2021 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2021.

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  • Autodesk Vault 2020 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Autodesk Vault 2020 Client stalls at opening after installing IMAGINiT Vault Client Utilities 2024.1

    Edit the config or reinstall the IMAGINiT Vault Client Utilities 2024.1 to correct a couple of minor problems for Vault Client 2020.

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  • Vault backup task fails with Task Scheduler Error “A specified logon session does not exist”

    Vault backup task fails with Task Scheduler Error “A specified logon session does not exist”

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  • IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters.

    IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters.

    IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters on one email recipient. Other mail recipients show the table border characters correctly.

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  • IMAGINiT Vault Server Utilities login stalls using Autodesk ID authentication

    IMAGINiT Vault Server Utilities login stalls using Autodesk ID authentication

    Autodesk ID login on the vault server utilities is not currently supported.

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  • Inventor Factory model is missing some assets when opened in Navisworks

    Inventor Factory model is missing some assets when opened in Navisworks

    Inventor Factory model is missing some assets when opened in Navisworks. Some of the parts don't show up, and some of the assets from Inventor show up incorrectly.

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  • Vault 2024 Thin Client Item-CO property values do not show that appear correctly in the Vault Thick Client

    Vault 2024 Thin Client Item-CO property values do not show that appear correctly in the Vault Thick Client

    When Items and Change Orders need to be viewed in the web browser-based Vault Thin Client, the values set in properties for each Change Order should match what the Vault Client shows.

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  • Text is hard to read in drawing DWFs in the Vault Thin Client

    Text is hard to read in drawing DWFs in the Vault Thin Client

    Producing text that is clear and sharp makes drawings easier to read in the Vault Thin Client.

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  • When launching Vault this error pops up: Object reference not set to an instance of an object

    When launching Vault this error pops up: Object reference not set to an instance of an object

    Even after uninstalling and then reinstalling the Vault client, the error persists. Something has become disrupted due to an unknown cause.

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  • AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

    AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

    Your modified blocks are not updating from one drawing to another because the sharing of blocks in the cloud using the Blocks Sync Settings. Here's what you need to know and do.

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  • Vault "There are no remaining values in this revision scheme" message when releasing an Item

    Vault "There are no remaining values in this revision scheme" message when releasing an Item

    When releasing an Item or an assembly, the current revision scheme may have no more revision values available

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  • AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    Windows 10 or Windows 11 is in 'S Mode' (Secure Mode) that attempts to protect you from downloading any apps except those from the Microsoft App Store.

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  • In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    When switching the use of AutoCAD from a desktop PC to a laptop, pressing the F8 function key no longer toggles ORTHO snap mode on or off, like it did in AutoCAD on the desktop PC.

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  • What SQL version is being backed up when SQL is upgraded?

    What SQL version is being backed up when SQL is upgraded?

    How to tell what version and edition of SQL is running Autodesk Vault?

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