Bob Felton

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 23 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

  • Some Email notifications are not being received from Vault Backup

    Some Email notifications are not being received from Vault Backup

    Use a comma rather than a semi-colon to separate email recipients for Vault Backup reports.​

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  • AutoCAD Plant 3D custom tool palettes are not being saved

    AutoCAD Plant 3D custom tool palettes are not being saved

    AutoCAD Plant 3D custom tool palettes are not being saved.

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  • How to prevent AutoCAD Publish from stealing focus from the active window.

    How to prevent AutoCAD Publish from stealing focus from the active window.

    Every time a new plot starts, the AutoCAD application steals focus from whatever a person is doing.

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  • How to locate direct download links for currently available product updates

    How to locate direct download links for currently available product updates

    Earlier updates, such as the 2017 updates can be located under the Product Updates if you allow enough time for all available updates to load in the filter tool.

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  • Does the AutoCAD for Mac 2019 include the specialized toolsets?

    Does the AutoCAD for Mac 2019 include the specialized toolsets?

    AutoCAD specialized toolsets only work on Windows and are not available for Mac users, unless they use a virtual machine running Windows such as Parallels or Bootcamp.

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  • Vault Pro Client Add-in for MS Office 365 is continuously becoming disabled in Excel and Word

    Vault Pro Client Add-in for MS Office 365 is continuously becoming disabled in Excel and Word

    The confirmed solution was to uninstall "Microsoft Azure Information Protection".

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  • Adding AutoCAD Plot Style Tables for use with AutoCAD LT for Mac running in macOS Catalina and earlier

    Adding AutoCAD Plot Style Tables for use with AutoCAD LT for Mac running in macOS Catalina and earlier

    Starting with Lion, Apple has hidden the Library folder under the current user name, presumably for security reasons.

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  • Clicking on a folder of dwgs is seen to lock the drawings

    Clicking on a folder of dwgs is seen to lock the drawings

    The confirmed solution was to turn off the digital signature checker (Start/Run/AcSignOpt).

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  • What are those yellow squares with an exclamation point next to dims in Plant 3D?

    What are those yellow squares with an exclamation point next to dims in Plant 3D?

    When the geometry associated with the dimensions is moved or changed, the dimension values will update when associativity is enabled.

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  • AutoCAD Plant 3D Boolean Property Selection Doesn't Work

    AutoCAD Plant 3D Boolean Property Selection Doesn't Work

    The confirmed solution is an uninstall of AutoCAD Plant 3D, then a reinstall from the complete install source, using the Download Now method

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  • AutoCAD Plant 3D Boolean property selection doesn't work

    AutoCAD Plant 3D Boolean property selection doesn't work

    In AutoCAD Plant 3D's Project Setup, a True or False Boolean property can be added to existing equipment. One common problem is that the Boolean choices for True or False are not available.

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  • In the IMAGINiT Vault Change Summary Utility, can it detect deleted files?

    In the IMAGINiT Vault Change Summary Utility, can it detect deleted files?

    A recent Vault 2020 customer wanted to know if the new Vault Change Summaries can detect a deleted file. No, not with this release.

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  • Help file for IMAGINiT Utilities for Vault Client

    Help file for IMAGINiT Utilities for Vault Client

    Occasionally we get asked about locating the documentation and help files for our IMAGINiT Utilities for Vault Client.

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  • Can't Save BOM Export Setup Edits in IMAGINiT Vault Client Utilities

    Can't Save BOM Export Setup Edits in IMAGINiT Vault Client Utilities

    How to save edits to BOM Export Setup in IMAGINiT Vault Client Utilities

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  • Can't save BOM Export Setup edits in IMAGINiT Vault Client Utilities

    Can't save BOM Export Setup edits in IMAGINiT Vault Client Utilities

    The confirmed solution is to log into the Vault replication publisher with the Vault Client. Then the correct permission will allow the edits to be saved.

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  • No Vault check out dialog box in Inventor

    No Vault check out dialog box in Inventor

    When you press Alt+Spacebar then M, to move (with the keyboard arrows), the missing dialog box can be moved back onscreen.

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  • Pack and Go for Inventor Functionality Missing in File Explorer

    Pack and Go for Inventor Functionality Missing in File Explorer

    With Autodesk Inventor installed, the Windows file explorer should provide several Inventor-related functions when an Inventor file is selected, then right-clicked.

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  • Updated list of Autodesk Vault Build Numbers

    Updated list of Autodesk Vault Build Numbers

    Updated list of Autodesk Vault Build Numbers through Vault 2021.1.1.

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  • Inventor 2017 connected to BlueCielo Meridian Vault can't save iam with placed CC part

    Inventor 2017 connected to BlueCielo Meridian Vault can't save iam with placed CC part

    The ultimate solution was to shut down a built-in viewer for documents that Meridian was running in their vault.

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  • AutoCAD for Mac 2019 released

    AutoCAD for Mac 2019 released

    Here's a quick overview of the new and enhanced features in AutoCAD for Mac 2019.

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