Bob Felton

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 25 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

  • IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters.

    IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters.

    IMAGINiT Vault Backup Report is received in email with Chinese characters in place of table border characters on one email recipient. Other mail recipients show the table border characters correctly.

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  • IMAGINiT Vault Server Utilities login stalls using Autodesk ID authentication

    IMAGINiT Vault Server Utilities login stalls using Autodesk ID authentication

    Autodesk ID login on the vault server utilities is not currently supported.

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  • Inventor Factory model is missing some assets when opened in Navisworks

    Inventor Factory model is missing some assets when opened in Navisworks

    Inventor Factory model is missing some assets when opened in Navisworks. Some of the parts don't show up, and some of the assets from Inventor show up incorrectly.

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  • Vault 2024 Thin Client Item-CO property values do not show that appear correctly in the Vault Thick Client

    Vault 2024 Thin Client Item-CO property values do not show that appear correctly in the Vault Thick Client

    When Items and Change Orders need to be viewed in the web browser-based Vault Thin Client, the values set in properties for each Change Order should match what the Vault Client shows.

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  • Text is hard to read in drawing DWFs in the Vault Thin Client

    Text is hard to read in drawing DWFs in the Vault Thin Client

    Producing text that is clear and sharp makes drawings easier to read in the Vault Thin Client.

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  • When launching Vault this error pops up: Object reference not set to an instance of an object

    When launching Vault this error pops up: Object reference not set to an instance of an object

    Even after uninstalling and then reinstalling the Vault client, the error persists. Something has become disrupted due to an unknown cause.

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  • AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

    AutoCAD and AutoCAD LT for Mac - Blocks are not updating across drawings

    Your modified blocks are not updating from one drawing to another because the sharing of blocks in the cloud using the Blocks Sync Settings. Here's what you need to know and do.

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  • Vault "There are no remaining values in this revision scheme" message when releasing an Item

    Vault "There are no remaining values in this revision scheme" message when releasing an Item

    When releasing an Item or an assembly, the current revision scheme may have no more revision values available

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  • AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    AutoCAD fails to download and install - instead you are directed to the Microsoft Store

    Windows 10 or Windows 11 is in 'S Mode' (Secure Mode) that attempts to protect you from downloading any apps except those from the Microsoft App Store.

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  • In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    In AutoCAD, pressing F8 to toggle ortho on or off doesn't work on laptop PC

    When switching the use of AutoCAD from a desktop PC to a laptop, pressing the F8 function key no longer toggles ORTHO snap mode on or off, like it did in AutoCAD on the desktop PC.

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  • What SQL version is being backed up when SQL is upgraded?

    What SQL version is being backed up when SQL is upgraded?

    How to tell what version and edition of SQL is running Autodesk Vault?

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  • How to plot multi-sheet PDFs from Vault in the original layout order

    How to plot multi-sheet PDFs from Vault in the original layout order

    How to plot multi-sheet PDFs from Vault in the original layout order from AutoCAD drawings.

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  • Updating the Vault State property using the IMAGINiT Utilities for Vault Metadata Update

    Updating the Vault State property using the IMAGINiT Utilities for Vault Metadata Update

    The IMAGINiT Vault Server Utilities' Vault Metadata Update can export, modify and import data from a spreadsheet.

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  • Vault 2016 doesn't recognize AutoCAD 2018 dwg

    Vault 2016 doesn't recognize AutoCAD 2018 dwg

    When an older Vault 2016, for example, has an AutoCAD drawing that was last saved in AutoCAD 2018 or higher, that had been added to Vault from File

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  • DWG Icons are Blank in Windows Explorer and open in separate AutoCAD sessions

    DWG Icons are Blank in Windows Explorer and open in separate AutoCAD sessions

    A quick solution for fixing blank dwg icons that open in multiple AutoCAD sessions.

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  • How to match Windows graphics driver version with NVIDIA's version

    How to match Windows graphics driver version with NVIDIA's version

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  • Closing many open drawings in AutoCAD Mechanical takes too long

    Closing many open drawings in AutoCAD Mechanical takes too long

    It takes too long to close each open drawing in AutoCAD Mechnical.

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  • Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for more than one property update.

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  • Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files at Copy & File Redirection stage

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  • Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor stalls for days after a power outage.

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