Bob Felton

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 23 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

  • How to match Windows graphics driver version with NVIDIA's version

    How to match Windows graphics driver version with NVIDIA's version

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  • Closing many open drawings in AutoCAD Mechanical takes too long

    Closing many open drawings in AutoCAD Mechanical takes too long

    It takes too long to close each open drawing in AutoCAD Mechnical.

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  • Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for multiple property updates

    Vault Copy Design Action Rules do not seem to work for more than one property update.

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  • Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files

    Vault Autoloader fails to import - Could not validate files at Copy & File Redirection stage

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  • Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor has stalled for days making DWFs after a power outage

    Vault Job Processor stalls for days after a power outage.

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  • Is there a way to draw in AutoCAD and plot to PDF files on an iPad or Android Tablet?

    Is there a way to draw in AutoCAD and plot to PDF files on an iPad or Android Tablet?

    Use AutoCAD Mobile or AutoCAD Web to create and edit AutoCAD drawings on an Apple iPad.

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  • How to update location for Network License Manager for AutoCAD for Mac

    How to update location for Network License Manager for AutoCAD for Mac

    There are two methods to update the host for the Network License Manager for AutoCAD for Mac.

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  • AutoCAD for Mac opens drawing edited in Windows version and Xrefs are Missing or Not Loading

    AutoCAD for Mac opens drawing edited in Windows version and Xrefs are Missing or Not Loading

    Making all of the relevant folders on Google Drive 'available offline' which saves a copy locally seems to be working.

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  • Vault Login shows Illegal Null Parameter Extension Error

    Vault Login shows Illegal Null Parameter Extension Error

    This 'Illegal null parameter' is caused by the access to the Autodesk cloud services that authenticate an Autodesk ID account's access to Vault is unavailable.

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  • Still getting Vault 2022 Thin Client after upgrading to Vault 2023

    Still getting Vault 2022 Thin Client after upgrading to Vault 2023

    Vault Pro 2022 Thin Client still appears after a Vault Pro 2023 upgrade.

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  • Vault 2023 Property Edit Drag and Drop grip is missing

    Vault 2023 Property Edit Drag and Drop grip is missing

    In earlier Vault 2023 clients there was a change to the file properties edit window - there was no apparent option to click the bottom right corner of a text box to drag and copy down a column.

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  • How to automate the creation of DXF Flat Patterns when parts are released

    How to automate the creation of DXF Flat Patterns when parts are released

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  • Generate on-demand DXF Sheet Metal Flat Patterns in Vault

    Generate on-demand DXF Sheet Metal Flat Patterns in Vault

    Use the IMAGINiT Vault Client Utilities and the Job processor to generate on-demand DXF flat patterns from Inventor .ipt files.

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  • AutoCAD Plant 3D 2022 Object Enabler will not stay installed

    AutoCAD Plant 3D 2022 Object Enabler will not stay installed

    The Plant 3D 2022 Object Enabler will not install if the Plant 3D 2022.1.1 or 2022.1.2 Updates have been installed. Workarounds are available.

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  • Vault 2023 Thin Client Displays Blank Screen After 2023.1 Server Update

    Vault 2023 Thin Client Displays Blank Screen After 2023.1 Server Update

    Reset the local browser cache to view the Thin Client login correctly.

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  • Vault Incremental Backup fails with an error 189 "IncBackupInEligibleForAdminDataDirty"

    Vault Incremental Backup fails with an error 189 "IncBackupInEligibleForAdminDataDirty"

    Vault Incremenmtal backup can't run if a database has been added or removed.

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  • Vault Professional 2022 Thin Client - can't navigate folders

    Vault Professional 2022 Thin Client - can't navigate folders

    There are two methods to restore Thin Client navigation in Vault Pro 2022. It works in Vault Pro 2023.

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  • IMAGINiT Vault Client Utilities - Folder Sync doesn't appear to be working

    IMAGINiT Vault Client Utilities - Folder Sync doesn't appear to be working

    Folder Sync doesn't appear to be working because it is not set to sync to the expected Vault Working folder.

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  • AutoCAD for Mac startup - The directory may be locked by another process or have been set to Read Only

    AutoCAD for Mac startup - The directory may be locked by another process or have been set to Read Only

    AutoCAD for Mac 2021 or later cannot be started after installing due to a permissions error.

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  • "The License obtained is incompatible with the server" when starting an IMAGINiT Vault Server Utility

    "The License obtained is incompatible with the server" when starting an IMAGINiT Vault Server Utility

    If you receive a message 'The License obtained is incompatible with the server' when signing into an IMAGINiT Vault Server Utility, then install the Vault Client on that machine.

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