The Vault Defrag scheduled task fails after enabling SSL

Issue:  

For Autodesk Vault after 2022.1 when an SSL Configuration Enhancement was introduced that made it easier to configure the Vault server to use the Secure Sockets Layer (SSL) that can benefit the Vault Backup schedule task, which is included in the IMAGINiT Utilities for Vault Server.

But you may find that the related Vault Defragment scheduled task fails with the same apparent SSL settings procedure.

Causes:

The Vault Defragment Task needs all four of the config files to be updated like the SSL-enable procedure before Vault 2022.2 which is detailed here that updated these four config files:

• Connectivity.ADMSConsole.exe.config
• Web.config
• Connectivity.WindowService.JobDispatch.exe.config
• SiteConfiguration.xml

Solution:

In addition to the four config files listed in the Vault 2021 Help topic listed above, one more config file for the IMAGINiT Utilities for Vault Server will need to be updated, here:

C:\Program Files (x86)\IMAGINiT Technologies\IMAGINiT Utilities for Vault Server\VaultBackupConfig.exe.config, in this context:

Replace "Localhost" with the Fully Qualified Domain Name (FQDN) for the server.

    <add key="Server" value="localhost" />

like this, for example:

Note: Make sure to use "https" before the Server's FQDN, rather than "http". The scheduled task will fail if the "https" is not used or is missing, before the FQDN.

Special thanks to Nikki Hurmence of GENESYS for confirming this solution.

About the Author

Sr. Technical Support Specialist, Manufacturing<br><br>Bob Felton has been supporting Autodesk products for over 25 years including core AutoCAD, P&ID, Plant 3D, AutoCAD for Mac, AutoCAD Mechanical, and Vault. His background is in graphics with an Applied Sciences degree and ten years manufacturing experience drafting, as well as technical illustration, image editing, and even patent drafting.

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