Unable to create a .dwf with DWG TrueView 2024

September 30, 2025 Gregory Lee

Issue:

During installation, Twinmotion encounters an error with a pop-up message stating that the source file cannot be found.

Causes:

The installation file was downloaded to a custom folder and initiated from a non-default location, such as the user's desktop folder.

Solution:

To resolve this issue, please download the Twinmotion installation file directly to the user's desktop and run the installation from that location.

About the Author

Gregory Lee

Sr Technical Support Specialist<br><br> Skilled in AutoCAD, Mixed-use, Renovation, Revit, and Sustainable Design. Strong arts and design professional with a BA in Urban design focused in Architecture from University of Washington.

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