Issue:
When Vault Professional 2022 is updated to Vault Professional 2023, a separate installation is needed on the Vault Server to install the 2023 Thin Client.
Otherwise, the Vault Thin Client will still try to connect to Vault Pro 2022, like this.
Causes:
The Thin Client installer needs to be run on the Vault Server host, under the 'Install Tools & Utilities' option.
Solution:
Once installed, check that the Autodesk Vault Thin Client 2022 has been uninstalled and that the build for the 2023 Thin Client matches the build for the Vault Pro 2023 (Server).
Also, on the workstations, the URL for the Thin Client will be in the same format as for the 2022 Thin Client: http://<servername>/AutodeskTC/<vault name>/login
If that doesn't connect, then try emptying the browser cache, then close and re-open it like this:
Then the Vault 2023 Thin Client should connect and open.
About the Author
Follow on Linkedin More Content by Bob Felton
