Revit 2024.3 update possible issue

October 1, 2024 Gregory Lee

Issue:
After updating to Revit 2024.3, users may encounter difficulties opening their files, resulting in the following error message:

 

Causes:
While the exact root cause remains unclear, it appears that Revit 2024.3 has a low tolerance for certain families that could potentially lead to file corruption. In contrast, users running Revit 2024.2 can access the same files without issues, while those on 2024.3 are locked out and unable to open them.

Solution:
Currently, there is no efficient fix for this issue. Users with Revit version 2024.2 should take the following steps to identify the problematic element in the model:

 

Manual Purging: Since the model does not exhibit any obvious signs of corruption, a manual elimination process is necessary by Revit 2024.2 user. This involves purging elements from the project browser one by one to pinpoint the source of the problem.

 

Given these circumstances, it may be prudent to delay updating to Revit 2024.3 until a concrete solution or official announcement from the Autodesk team is available.

About the Author

Gregory Lee

Sr Technical Support Specialist<br><br> Skilled in AutoCAD, Mixed-use, Renovation, Revit, and Sustainable Design. Strong arts and design professional with a BA in Urban design focused in Architecture from University of Washington.

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