InfoWater 2024: When trying to run a command you receive Error “Infowater pro license has been lost”

November 3, 2023 Jeff Arbogast

Issue:
InfoWater 2024: When trying to run a command you receive Error “Infowater pro license has been lost please reconnect to the license or close the application. All changes from this session have saved in virtual project directory and can be recovered during licensed initialization by selecting “Claim (use) the detected session.” (See Figure 1)

Figure 1

May be followed by.

Figure 2

Figure 3

Causes:
Identity Manager

Solution:
The Autodesk versions of Infowater require Autodesk Identity Manager to be installed.

Identity Manager
https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/7zbgTemIhA3ltRs4eACL0g.html

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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