ACC issue with Creating New Project, Model Access with Revit

Gregory Lee

Issue:

The processing doesn’t stop and gets stuck right after creating a new project in BIM 360 / ACC.
Model Publishing continues to encounter extraction errors on Docs.
The Revit home screen keeps processing after selecting the project hub.

Causes:

Browser cache contains numerous cookie files and history. If these files accumulate and exceed a certain threshold (2 gigabytes), they can cause several different issues described above.

Solution:

Clearing browsing data can resolve most of these issues. Each browser has different settings to clear the cache and browser history. Below are instructions on how to clear the browser cache and history for common browsers, Chrome and Microsoft Edge.

Additional Cache file maintenance:

How to Clear All BIM 360 Cache (imaginit.com)

About the Author

Sr Technical Support Specialist<br><br> Skilled in AutoCAD, Mixed-use, Renovation, Revit, and Sustainable Design. Strong arts and design professional with a BA in Urban design focused in Architecture from University of Washington.
Follow on Linkedin More Content by Gregory Lee

Revit Angle Parameter Set Up

Revit's angle parameter has some limitation when user is dealing with 0, 90, 180, 270 degrees angle.

ACC Docs and Issue Add-ins Tips

Autodesk Construction Cloud Issue and Revit Issue Addin operation

Revit Classes Now Available

Check Schedule

Return to Resources

Welcome to our Hub

ACC issue with Creating New Project, Model Access with Revit

Issue:

Causes:

Solution:

About the Author

Previous Article

Next Article

Solutions Beyond Software™

ACC issue with Creating New Project, Model Access with Revit

Issue:

Causes:

Solution:

About the Author

Previous Article

Next Article

Related Content

With Autodesk BIM360, organizations can streamline communication and data transfer seamlessly between Revit and Inventor.

See the enhancements now available in Autodesk Revit 2025, including: Design Optimization and Productivity, Analysis, Interoperability, Cloud Data, and more

Discover the benefits of Autodesk BIM Collaborate Pro for seamless cloud collaboration and learn how teams can enhance project visibility, reduce risks, and boost productivity.

The Autodesk service that you are trying to access is Temporarily unavailable. If you get this, here's what you need to know and do.

Explore the newest tools and features in IMAGINiT Utilities for Revit 2024.1 at your convenience! Tune in to our on-demand webcast and learn how you can enhance your Revit experience.

Discover how our Autodesk software Health Checks transform your team's productivity, efficiency, and collaboration by providing recommendations on utilization and process improvements.

Announcement! IMAGINiT Clarity for Autodesk Revit has saved firms, from small firms to ENR Top 500 design firms, over 3 million hours on projects to date.

See various options of how Revit can generate simple and rather complex roof systems with less effort than traditional CAD format design.

Of the 50 Revit tools in the collection, MEP industry workers regularly use the following to increase overall productivity by automating time-consuming tasks.

Of the 50 Revit tools in the collection, construction industry workers regularly use the following to increase overall productivity by automating time-consuming tasks.

Of the 50 Revit tools in the collection, Architecture industry workers regularly use the following to increase overall productivity by automating time-consuming tasks.

Learn about ALFA Engineering's move to Revit with tailored library of electrical symbols and training to help them gain a competitive edge.

After synchronizing a Revit view using the Twinmotion Direct Link add-on, the updates or changes made to the model view in Revit is not reflected in Twinmotion.

Check what version of Datasmith Exporter plugin you have currently installed and verify that it is compatible with the version of Twinmotion you have installed.

First thing to note is that the version of Unreal Datasmith plugin installed is what determines the compatibility between versions of Revit and Twinmotion.

In Revit 2024, the add-in has been updated to reveal the full geometry of elements which are within the visible portion of the cropped view when the sectioning tool is disabled.

Getting rid of one of either the opening or cut(s) on the host element in the parent family will clear the error and resolve the issue.

If you are currently using tools like Bluebeam, Newforma, Panzura, Nasuni, Lumion, Enscape, or Fuzor there may be overlap with Autodesk tools you already own. Learn more in this on-demand session.

Solutions Beyond Software™