License Checkout Time Out Issues with Autodesk Products


You open the product and get an error box stating the license checkout timeout occurred and have to close the product

This problem is related to the Autodesk Desktop Licensing system

This is a fairly common issue with the 2020 and newer software, and the fix is generally pretty painless. See the link below for information on how to correct that issue:

Basically, first step is to install the licensing service update:
First thing to do is go here:  C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\ and run the Uninstall.exe in that folder first (to remove all versions),

Once the folder is empty, then start with the information below to reinstall a fresh copy of the updated Autodesk Licensing service.

Install the following two (2) files in the order listed.  I recommend right mouse clicking on each file and selecting Properties, and make sure to unblock the file before running it.

Autodesk Licensing version installer

Autodesk Single Sign on (version, only for 2020 and 2021:

If the last file (AdSSO.msi) says it's installed, then uninstall it and reinstall a fresh copy.

Finally, to ensure that all the parts are correct, verify that you have the following C++ updates installed via Control Panel => Programs and Features:

If you do not (and have on the 2017 version installed, then do the following:

Go to this section "Visual Studio 2015, 2017 and 2019" and download these updates:
x64: vc_redist.x64.exe
x86: vc_redist.x86.exe

Install these two files, then reboot your system and verify that the license checkout timeout is resolved.



About the Author

Ryan Wunderlich

Sr. Technical Support Specialist<br><br>An AutoCAD Certified Professional, Ryan is responsible for taking client cases and assisting with issues with the software - everything from regular glitches to software deployments and whatever else goes wrong. He's proficient in AutoCAD (including customization), VBA, LISP, and Civil 3D.

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