Assign Single-user Products in Autodesk Account

June 9, 2020 Paul Sills

Only Contract Managers and Primary/Secondary Admins can manage single-user product users.

Note: To change the Contract Manager or Primary/Secondary Admins 

The Autodesk Account website is where you add/remove users, assign them single-user software licenses and cloud services.

In order for users to be able to activate and download their software assign them a license seat 0under User Management.

See https://resources.imaginit.com/support-blog/autodesk-download-manager-using-the-download-option on how to download software.

The following will walk you through how to:

  • Add users
  • Assign users software by user or product
  • Delete users

User Management

Single-user products are managed in the New View under User Management:

New View: where you manage single-user subscriptions and assign users a license to give them access to their software downloads, cloud services and activation.

Classic View:  How to assign multi-user licenses.

1

Add Users

Note: Adding users does not automatically give them access to software. See the ‘Assign Single-User licenses to users’ section below.

1. Sign in to Autodesk Account
2. In the left panel go to User Management > By User.
3. Select the Invite Users icon at the top right. If using Teams, choose a team in list before adding a user to it.

Note: For more information on Teams see https://resources.imaginit.com/installation/manage-users-in-teams-in-autodesk-account.

4. Enter the user's first name, last name, and email address.
5. To add multiple users select the ‘Invite Multiple’ tab (Enter each email separated by a semi-colon) or 'Import' tab (import a csv file):

6. Click Send Invite. The user's status displays as 'Pending' until they accept the invitation.

Note: Users will receive a confirmation email from Autodesk. If they do not accept the invitation within 7 days, resend the invite.

Add users in Autodesk Account:  https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/add-users


Assign Single-User licenses to users

Assign By User

1. Sign in to your Autodesk Account at manage.autodesk.com.
2. In the left panel go to User Management > By User.
3. Next to Team: select the team where the single-user subscription is in:

4. Select the user in the list to view available products.
5. Select the Assign button beside the product license to assign:

5

6. Select each product and service to assign to the user. The number of available seats displays next to each product.

Note: The user will receive an email notification from Autodesk that the product is assigned and available for download. They have 7 days to accept, if they do not accept within that period resend the invite.

Assign Products By User:  https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-products-user


Assign By Product

1. Sign in to your Autodesk Account at manage.autodesk.com.
2. In the left panel go to User Management > By Product.
3. Next to Team: select the team name where the single-user subscription is in:


4. Select a product to see how many seats are available.
5. Click Assign users:

7

6. Enter in the user’s email address or paste a name and email address. Click Assign to assign all the product items or Customize to assign individual items.

To import multiple users select the 'Import to assign' tab(import a csv file):


7. To remove products from a user click the Unassign button:

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Assign users by Product:  https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-users-to-products

Remove Users

To delete users that no longer work for the company:
Note: This does not delete the user’s account but removes their software license access.

1. In the left panel go to User Management > By User.
2. Select the trash icon next to the user’s contact information:

3. In the confirmation window click on Delete.

About the Author

Paul Sills

Sr. Support Specialist<br><br>Paul is responsible for client technical support as well as the set-up and configuring of plotters; support and service calls; and the installation, demonstration, and education of clients in AutoCAD, AutoCAD Architecture, AutoCAD MEP, AutoCAD P&ID, Advance Steel, Navisworks, Raster Design, Revit Architecture, Revit MEP, Revit Structure and 3D Studio MAX. He draws upon his years of experience as a technical engineer to assist customers in the creation and implementation of standards, the set-up of plotter and pen styles and the creation of custom blocks.

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