The Autodesk Desktop App keeps showing an update is available after the update has already been installed

October 14, 2022 Ken Williams


You manually install an update to your Autodesk product and the Autodesk Desktop App is still showing the update is available.


There are two options:

First option

  1. Try and install the option from the desktop even though it has already been installed.
  2. You should get a message that the update has already been installed.
  3. Click OK and the update should remove itself from the Autodesk Desktop App.

Second option – Refresh the Autodesk Desktop App cache

       1.  Close the Autodesk Desktop App

       2.  Go to the “task manager” and right-click “Autodesk Desktop App (32 bit)” and end task. If there are 2 “Autodesk Desktop App (32 bit)” in the task manager end both.   

      Graphical user interface, application

Description automatically generated

     3.  Navigate to c:\ProgramData\Autodesk

     4.  Delete the “SDS” folder

     5.  Restart the Autodesk Desktop App

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

Follow on Linkedin More Content by Ken Williams
Previous Article
Revit:  Setting Open Workset Default in Central Model
Revit: Setting Open Workset Default in Central Model

When participating in a Revit workshared project (whether file-based, server-based, or cloud-based), users ...

Next Article
Quick ACC Licensing Guide
Quick ACC Licensing Guide

Few topics seem to confuse customers more than licensing requirements for accessing the Autodesk Constructi...


Get Tips Delivered.

Subscribe to Email Updates.

First Name
Last Name
Thank you!
Error - something went wrong!