"Access Denied" Error Opening the Windows "Event Viewer"

October 6, 2023 Jeff Lotan

Windows Event Viewer “Internet Explorer Access is Denied” Error

Issue:

You try to open the Windows Event Viewer and receive this error:

Causes:

A Windows update implemented some additional security on the machine.

Per Microsoft:

This change of behavior allows for the following:

  • Allow all access to a Domain Administrator
  • Allow all access to a Local Administrator
  • Deny all access to a Domain User
  • Allow all access to everyone

Solution:

Microsoft has an article on how to change it back and involves editing the registry.

Warning! Problems caused by improperly editing the Windows registry could render your computer/operating system unusable. Microsoft provides a wealth of critical information that you need to know about the registry in the Microsoft Knowledge Base.  Use the Microsoft® Registry Editor only at your own risk and only after backing up the registry as well as the system.dat and user.dat files as outlined for your operating system in the Microsoft Knowledge Base.  Additional information about the registry is also contained in the Help topics in the Microsoft Registry Editor.

Change the following CustomSD value:

Registry key:  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Internet Explorer

CustomSD value:  O:BAG:SYD:(A;;0x07;;;WD)S:(ML;;0x1;;;LW)

To the following CustomSD value:

Registry key:  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Internet Explorer

CustomSD value:  O:BAG:SYD:(A;;0x07;;;DA)(A;;0x07;;;LA)(D;;0x07;;;DU)(A;;0x07;;;WD)S:(ML;;0x1;;;LW)

Exit the registry editor and try again.

Additional information:

https://support.microsoft.com/en-au/topic/kb5022725-the-october-2022-and-later-security-updates-implement-a-change-of-behavior-for-the-internet-explorer-event-log-access-permissions-df3572e7-dd80-4c61-9c38-be7a88f424ca

About the Author

Jeff Lotan

Sr. Technical Support Specialist - Licensing<br><br>I am charged with mentoring and training team members in the proper use our systems and tools, documenting NSC processes, and providing feedback and ideas to the management team towards improving the customer experience. I am also a major contributor to our technical support blog and internal knowledge base.

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