ACC - Requirements to use Revit Cloud Model Upgrade Tool

March 31, 2023 Jeremy Smith

Issue: When a Project Administrator in an ACC/BIM 360 project attempts to run the Revit Cloud Model Upgrade Tool, they are prompted to contact their account administrator for Revit Cloud Worksharing access or Cloud Models for Revit access.

Cause: The Project Administrator does not have the required license(s) to perform this function.

Solution: Ensure the Project Administrator has the necessary license(s) assigned in the Autodesk Account (manage.autodesk.com):

To upgrade a project containing workshared models, the Project Administrator needs a license of BIM Collaborate Pro. See: Revit Cloud Worksharing access
To upgrade a project containing only non-workshared models, the Project Administrator needs a Revit license or Cloud Models for Revit assigned. See: Cloud Models for Revit access

About the Author

Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.
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