Issue: When a Project Administrator in an ACC/BIM 360 project attempts to run the Revit Cloud Model Upgrade Tool, they are prompted to contact their account administrator for Revit Cloud Worksharing access or Cloud Models for Revit access.
Cause: The Project Administrator does not have the required license(s) to perform this function.
Solution: Ensure the Project Administrator has the necessary license(s) assigned in the Autodesk Account (manage.autodesk.com):
- To upgrade a project containing workshared models, the Project Administrator needs a license of BIM Collaborate Pro. See: Revit Cloud Worksharing access
- To upgrade a project containing only non-workshared models, the Project Administrator needs a Revit license or Cloud Models for Revit assigned. See: Cloud Models for Revit access
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