Issue:
You open the product and get an error box stating the license checkout timeout occurred and have to close the product
Causes:
This problem is related to the Autodesk Desktop Licensing system
Solution:
This is a fairly common issue with the 2020 and newer software, and the fix is generally pretty painless. See the link below for information on how to correct that issue:
Basically, first step is to install the licensing service update:
First thing to do is go here: C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\ and run the Uninstall.exe in that folder first (to remove all versions),
Once the folder is empty, then start with the information below to reinstall a fresh copy of the updated Autodesk Licensing service.
Install the following two (2) files in the order listed. I recommend right mouse clicking on each file and selecting Properties, and make sure to unblock the file before running it.
Autodesk Licensing version 12.2.0.17 installer (current version as of 12AUG2022):
Autodesk Single Sign on version 13.6.6-2020.6 (current version as of 12AUG2022):
If the last file (AdSSO.msi) says it's installed, then uninstall it and reinstall a fresh copy.
If you are unsure if these are current, you can check your Autodesk Account for the latest versions:
Finally, to ensure that all the parts are correct, verify that you have the following C++ updates installed via Control Panel => Programs and Features:
If you do not ahve either 2015-2019 or 2015-2022 installed (and have only the 2017 version installed), then do the following:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Go to this section "Visual Studio 2015, 2017, 2019, and 2022" and download these updates:
x64: vc_redist.x64.exe
and
x86: vc_redist.x86.exe
Install these two files, then reboot your system and verify that the license checkout timeout is resolved.
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